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TD Canada Trust
114 miles
Audrey did a great job helping one of our daughters; Audrey went far above and beyond...
It is very frustrating to deal with this bank. No one answers the phone, only a fast talking voicemail message. There used to be info on the voicemail on how long it would take to return a call but now there is nothing, you have no idea if someone will ever call or if they even got the message. There is skeleton staff but that shouldn't prevent good customer service of someone answering the phone; they just let the machines pick up. Due to other customer service issues I switched to the TD years ago and am very happy; but my mortgage is still at CIBC...at least until I can get someone to call me back!
9 years ago (10-01-2017)
I'm not sure how you figure that Phil, it's definitely a full branch of cibc, not just an atm.