facebooktwitterpinterest

Reviews, get directions and information for Chipotle Mexican Grill

Chipotle Mexican Grill
Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address: 2325 Ottawa St, Port Coquitlam, BC V3B 8A4, Canada
Phone: (604) 475-7240
State: British Columbia
County: Metro Vancouver
City: Port Coquitlam
Zip Code: V3B 8A4


Opening Hours

Monday: 10:30 AM – 10:00 PM
Tuesday: 10:30 AM – 10:00 PM
Wednesday: 10:30 AM – 10:00 PM
Thursday: 10:30 AM – 10:00 PM
Friday: 10:30 AM – 10:00 PM
Saturday: 10:30 AM – 10:00 PM
Sunday: 10:30 AM – 10:00 PM

Reviews
I’ve been to my fair share of Chipotle’s across the lower mainland, and I have to say the service, food quality, and cleanliness of this location was not only subpar but a genuine food hazard to the general public.nnI arrived at this location roughly around 5:30pm, and there was little to no food options available. Everything on the food line looked as though it had been sitting out for hours; the sofritas, pinto beans, and sautéed vegetables were left so long that they had started to become caked to the edges of the metal pan.nnAs we went down the line, there was a mess of different food items scattered all over the table, which paired with the poor portions, and customer service doesn’t make me want to come back anytime soon. Even after I had paid for my bowl and was walking out, the place is littered with garbage. Once I got to actually eating my food, the chicken I had was almost ice cold, and the steak was tough, cold and chewy. Even the cheese had dried out and tasted stale due to it being left out seemingly all day.nnI love chipotle, but when the place looks like a litter box it really doesn’t sell me on getting any extra guac…nnAvoid at all costs!
Advertised vs. Reality. This is crazy work the bowl is literally half full. Also workers forgot to give me my drink so I drove back to get it.
I paid $20 for 3 soaked tortillas that i had to dig for. Like it couldn’t have been in the foil for more than 5 minutes. Each soggy tortilla had vastly different amounts of filling in them, all thrown together, and nearly 50% of everything was guac... Couldn’t finish it because it was a disgusting mush. Like if you’re gonna do me dirty like this you can slide me at least one napkin
Very disappointing experience. The restaurant was slow, and several basic items were unavailable. There was no brown rice, so I chose white rice, but she barely put a spoonful. When I moved down the line, there were no black beans either. I was told it would “just be a minute,” but after waiting 3–4 minutes they finally had some.nnThere were also no fajita vegetables available, so essentially no vegetables at all. When asked if I wanted sour cream, I clearly said no, yet a dollop was added anyway. When I pointed this out, the staff member started scraping it off instead of remaking the bowl. I asked for a fresh one, and she walked away to ask someone else if it could be remade.nnAt that point, out of frustration, I just left. Poor communication, lack of care, and missing ingredients made this a really unpleasant visit.
Always a great experience at this chipotle location! Staff are very friendly and efficient! Love coming back here! Even during busy hours, the line moves fast and everyone stays positive!
Comment on this business

Directions to Chipotle Mexican Grill with public transportation


Westbound Lougheed Hwy @ Ottawa St 100 meters
171
701
R3
Eastbound Lougheed Hwy @ Ottawa St 120 meters
171
701
R3
Eastbound Dominion Ave @ Ottawa St 240 meters
172
Westbound Dominion Ave @ Ottawa St 250 meters
172
Eastbound Dominion Ave @ Archbishop Carney Secondary 280 meters
701

to add Chipotle Mexican Grill map to your website;