facebooktwitterpinterest

Reviews, get directions and information for Chipotle Mexican Grill

Chipotle Mexican Grill
Fast-food chain offering Mexican fare, including design-your-own burritos, tacos & bowls.
Address: 15775 Croydon Dr, Surrey, BC V3Z 2L6, Canada
Phone: (604) 385-6266
State: British Columbia
County: Metro Vancouver
City: Surrey
Zip Code: V3Z 2L6


Opening Hours

Monday: 10:30 AM – 10:00 PM
Tuesday: 10:30 AM – 10:00 PM
Wednesday: 10:30 AM – 10:00 PM
Thursday: 10:30 AM – 10:00 PM
Friday: 10:30 AM – 10:00 PM
Saturday: 10:30 AM – 10:00 PM
Sunday: 10:30 AM – 10:00 PM

Reviews
I've been a regular at this location ever since it opened and I have to express my disappointment at how awful the service has been getting. I recently visited at two of the workers were in charge of making my bowl. As they moved the bowl down the counter, they were completely silent and didn't ask for what I wanted or even disclose what items would need an extra charge, which should be customary. Not only that, Chipotle's scoops are supposed to be portioned by their size for different items e.g. 2oz and 4oz and when I asked if they could make up for the half scoops they were giving to me, their attitude became a lot more unfriendly.nnMoreover, I typically get a sour cream on the side and I have never been charged extra for it, neither does the app charge you extra if you order online. However, they charged me extra for this side without disclosing the extra charge. This is not only fraudulent but also tiptoes into illegal practice. I was also the only person in line, so it would have had nothing to do with understandable mistakes made during peak hours.nnI really do hope that the service could improve. I've had incredibly good experiences here but it feels as if either the workers aren't trained well enough or trained to give smaller portions than standard. If you want the pricing to be standard then you have to make sure the portions are standard too. I'm lost as a customer because I am a student paying a flat price for wildly inconsistent portions and I cannot trust that I will get what I paid for.
Ordered a kid’s meal with fruit as the side and here’s the fruit they packed for our kid. Always check your pick up order before you leave!
Comfortably the WORST Chipotle I have ever visited across Canada and USA. Its not just Less protein like the other reviews mentioned. Even the Lettuce they gave me like very very little, you want to skim money buy giving less protein alright even Lettuce?? the box is not even full. And there is water every where not sure if its water or something else.
I don't even want to give 1 star, should be 0.nSo freaking dirty, manager is rude someone asked him to clean the table and then he just ignored him and used his phone. Very unprofessional. To the owner of this branch, you better change your crew/manager or close, your branch, because it’s embarrassing how dirty it is inside and you guys expect us to eat there? It’s so gross don’t eat here.
Food was great! Full of flavor and staff was great.nI wish I had been offered all the variety of meats they had, but I was just given two of the options. The rest was covered.nJust realized there was more options when I proceed to pay for my order.nTables were dirty and the one that I took, had a leak from the ceiling which I didn't realize until I was eating.
Comment on this business

Directions to Chipotle Mexican Grill with public transportation


Westbound 24 Ave @ Croydon Dr 260 meters
354
363
531
Eastbound 24 Ave @ 157 St 290 meters
354
363
531
Eastbound 24 Ave @ Croydon Dr 330 meters
354
363
531
Westbound Cranley Dr @ 157A St 370 meters
363
Eastbound Cranley Dr @ 157A St 380 meters
363

to add Chipotle Mexican Grill map to your website;