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China Palace Pizza & Steakhouse

  1. Ponoka
  2. Ponoka Chi̇nese
  3. Ponoka Steakhouses

Reviews, get directions and information for China Palace Pizza & Steakhouse

China Palace Pizza & Steakhouse
"Do you fancy pizza . Well take a look at the menu of pizza and with the delicious side orders . Then after you have eaten,we love to hear what you think of our food and service by leaving feedback on the Google site ."
Address: 3825 46 Street , Ponoka T4J 1A5, AB, CA
Phone: (403) 783-8133
State: AB
City: Ponoka
Zip Code: T4J 1A5


Opening Hours

Monday: 11:00-21:00
Wednesday: 11:00-21:00
Thursday: 11:00-21:00
Friday: 11:00-21:00
Saturday: 11:00-21:00
Sunday: 11:00-21:00

Update Info

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Reviews
Fully loaded, genuinely delicious pizza. We ordered the medium for each of our daughters and it’s one of the few times where they actually ate all of it. Well done to all of the staff.
Wish I had taken proper photos before sending the food back. This was second time ordering from this place. First time it was delicious. We ordered exactly the same items: crispy beef, prawn tempura, chicken balls, spring rolls and chicken chow mein. Literally all deep friend items were completely overdone, to the point of prawn disappearing inside the tempura. Called the restaurant, the guy on the phone seemed very polite, apologised and said he will send the new order and to provide the food to show the chef. We put all deep fried items back in the box, apart from what we ate we each dished the stuff up and tried eating it before deciding it's just not ok, and we should let them know. The guy called back telling me there is nothing wrong with the food, that's how it should be my spring rolls were mostly dark brown and it's my favourite chinese snack, so I think I know what they look like... and then proceeded to shout at my partner and told him to come to the shop and he will slap him. Absolutely shocking customer service. And even the replacement food was not that good. Will never order again. When did even getting a take away become stressful and abusive?!
Hello there, why did you accept our order, take payment and then not deliver our order due to you closing? That makes no sense. You took payment and didn't even deliver our food to us. It is beyond incompetent. We thankfully cancelled our order via Just Eat after waiting nearly 3 hours. Just Eat refunded and compensated us for this very unprofessional issue that we had experienced with ordering from this pathetic excuse of a "restaurant". We had initially tried calling China Palace to check on the status of our order. However, their phone line is constantly engaged which is dubious. I strongly urge and highly advise to everyone: do not order from China Palace. As they may not only take your money but also provide you with some of the worst takeaway services and experiences you may have ever experienced in your life. They are utterly despicable.
The open new pizza shop pizza was so delicious i recommend this pizza palace
I ordered food last week, it took two hours to receive my delivery. The staff was very unprofessional as they hanged up on me while I was talking to them over the phone. I guess one of the staff member was drunk as I ordered pizza and they have sent me Chinese takeaway. Very unprofessional and rubbish customer service. Do not order from this takeaway shop.
Yesterday I ordered noodles and I mentioned that didn't want thin noodles but the egg noodles. Came the wrong order and I called them complaining. They didn't change and started laughing at me. I called the delivery man, gave him the order and asked for my money back. I will never order again from this place
The worst delivered meal ever. Ordered through just eat a few nights ago. Have hear nothing back from Just eat or the restaurant. This is the review I left on the app: Bad quality. Special fried rice, not fried, and not special! Usually this comes with some pieces of meat etc in sauce on top of the rice, this was just boiled rice mixed with some meats and small prawn. Chicken balls delivered without sweet and sour sauce, and very small pieces of meat with lots of batter. Crispy beef had no visible beef and delivered covered in sweet and sour sauce. I order this combo frequently. This was the worst ever. I don't think this was prepared by a Chinese chef! Avoid!
Worst chinese!!!!!! Do not order from here!!!! Completey the wrong order, when i rang to tell them he told me i asked for the wrong thing!!! Noodles came and looked like sick!!!! 3 things came wrong!!! The man on the rude had the aducity to ask me why i was upset!!! Then has the i was talking he put the phone down on me, great customter service i see!!!
The food was terrible. I bought three dishes via Deliveroo and it was the worst Chinese I have ever eaten. Prawn fried rice was bland. The prawns felt like they had been added to the rice rather than fried together. Tasteless. Crispy lamb was cremated and was hard to chew. Small pieces of sweet and sour chicken covered in batter. Where was the chicken in those pieces. Would never order from this place again! First and Last!!!
The food took 2 hours to get to us. Restaurant lied about it leaving at first. Said they would give us a free item to compensate for the waiting but didn't. The food is good but nothing special. If you don't have 1.5 to 2 hours don't order from here.
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