Chemical Bank

I've been with this bank several years. They changed their security system. At first they asked very difficult questions to check your account, like asking about an address over 40 years in the past! Now you need a cell phone to get a text message. I told them that I didn't have a cell phone and couldn't use the online banking system. They said there was nothing they could do. I'm looking for a new bank!
9 years ago (09-08-2017)

I've had nothing but problems with this bank since I first created an account. When I call to speak to someone to help me they were very rude and not very helpful. I would suggest a different bank.
9 years ago (26-04-2017)