Chauffe-Eau S O S Inc

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"Depuis 1966, notre promesse a toujours été d'offrir rapidement un service de qualité à nos clients. Quand survient un problème avec votre eau chaude, laissez-nous nous en occuper. Nos agents au service à la clientèle sauront vous proposer le produit adéquat selon vos besoins."

Address: 380 Rue Régnier, Saint-Jean-sur-Richelieu, QC J2X 4Z2, Canada

Phone: (450) 346-0448

Website

State: Québec

County: Le Haut-Richelieu

City: Iberville

Zip Code: J2X 4Z2

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related searches: Chauffe eau sos inc iberville reviews, réparation chauffe-eau piscine

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Reviews

The lady that answer for my call was real nice and helpful,and the service man was polite and did a perfect installation,I’m very satisfied.Service:&nbsp;Water heater installation

Rude customer service. Tried getting info on a hot water tank and installation and the customer service person only spoke French, was rude and hung up on me before I could finish thanking him for his “help”. Won’t be doing business with them ever.

i had hot water tank installed last Fall. The positive one is that the tank installation was fine and the tank has been working well so far. However, i had 2 issues with the company. 1. Extra charge $50 plus taxes for offering me a  water retaining basin at the bottom of hot water tank. The technician told me that it is required by law, which i don't believe such law or regulation. 2. The service is not S.O.S. and not 24/7. I asked an appointment at night, but was told that they don't work at night.  My appointment was cancelled  last minute and got tank installed 4 days later

Great service. Was able to get an appointment within 3 days of quote. Price was a tiny bit less than their main competitor AND the technician moved my stacked washer and dryer for me at no extra cost.

I had an issue with my hot water tank. I called them on Tuesday to make an appointment at 9 am on Thursday since I work at a certain time. The woman on the phone said she would call me at 8 to confirm. They call me Thursday at 8:39 telling me hey can come around 11ish saying that they did not I known was working. I had to insist for them to come at 9 before another appointment which they probably double booked.  Finally Mr Luc showed up at 9 on time which I was happy about. He was very polite and professional.  I do feel like I was a bit overcharged though  - I agreed to pay 160 for them to show up repair the unit. -Luc said by top thermostat was the problem and it needed to be replaced -He then insisted to replace The bottom thermostat one “just in case” —he said when he touched the top thermostat it startwd again and it was probably faulty wiring inside  So i agreed to replace the bottom one as well...i know right ?  I agreed what he said just to avoid the akwardness..  but I feel a bit ripped off especially the costs of the parts and I don’t think I will call this company again  79+tx main thermostats 69+tx botton thermostat 160 + tx  the labour to show up and 45 min work - Also Luc said he lived close by  Total : 354 $  On top of that they did not leave my old thermostats, how i know if they were no good if i dont even have them with me anymore ...  ...I checked thermostats at home depot they for 20-30 dollars each, i knew thtis but did not contest this as I have him working on it already. I should Of asked the price of thermostats before he  installed them but even there what I am supposed to do? He already has my tank open and working on it...  I would recommend to ask questions on the phone before agreeing to anything..

Came quickly and fixed my water heater issue. Thanks again, guys!

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