related searches: Chase bank yakima appointment, Chase bank yakima phone number, Chase bank yakima locations, Chase bank yakima address, Chase bank yakima customer service, Chase bank Yakima Hours, Chase bank yakima routing number, Chase Bank customer service
I came to this bank to get my debit card replaced after unfortunately losing it. I talked to a banker, who appeared to be nice and the banker asked me if I would like to have my debit card rushed for an additional 5 dollars and informed me that I would receive my card in 2-3 days. I said yes because of course being in this town the banks don't stay open long and I work the same hours the banks open. So I ordered my card thinking I might get it no later than a Saturday, maybe on Monday. I still have yet to receive my card. I am so tired of CHASE and their incompetent representatives. I am seconds away from walking up to the bank and just taking all of my money out of it. This is ridiculous.
8 years ago (29-08-2017)
I needed to send a wire transfer for earnest money on a house my husband and I are buying, since I needed to pick up prescriptions and get a few groceries I went to this branch, was there at 11ish. BAD mistake. After they entered in all the information, I looked it over and signed that it was correct, I had to wait for over 10 minutes for another employee to "approve it." The only thing he had to do was sign it, he didn't even review it. I asked if I could leave and come back (I am pregnant and needed to use the restroom) but was told no I had to wait there. I then get a phone call at 5:30 from the branch manager telling me that they screwed up and did not actually send my wire transfer, and that they will send it tomorrow. I got excuses about how busy it was, no one was in line until I had to wait for 10 min for a signature.
8 years ago (13-10-2017)
Theresa and one other employee stayed late for me today and helped me deposit a check for my son. THANK YOU!