Chase Bank

On entering the branch to speak with a banker I was told none were available because they were in the back calling existing customers. Then the story immediately changed to that they were in a meeting. But the person went to the back to "check" if someone could help me. She came back and said nobody was available. Then she asked what I wanted. I told her I would like to open an account and she suddenly said she would go check again if I ordered her to. I said I shouldn't have to give her orders and was told that I was rude and didn't understand small towns or how they operate. Chase is a great bank. The managers at this branch are in over their heads and unfit bosses. I left and opened the account online on my phone. My mistake thinking people actually go to the branch.
8 years ago (25-05-2017)

Great bank good people customer since opened. C W AUTO
7 years ago (10-08-2017)

Rude!!! On a Friday, payment due on Sat (closed) Ecused me of money laundering for trying to pay $160 cash towards our CC payment. They want my $25 late fee, now forced to making my payment on Monday, two days late.
7 years ago (25-08-2017)

Went to open account at 4:15 in the afternoon and they said they had to make an appointment because they didn't have time to open an account when they close at 6 p.m. not my bank
7 years ago (25-08-2017)