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Reviews, get directions and information for CertaPro Painters Twin Cities East

CertaPro Painters Twin Cities East

About

We understand how important your home is to you. It's not just an investment; it's where your life takes place. At CertaPro Painters, we'll help you protect your home and increase your pride in it.

Story

At CertaPro Painters, our reputation is based on Certainty — your Certainty of a job well done. We focus on the details of every project — interior and exterior — and we focus on you, our client.

We recognize that painting is not an everyday occurrence for you. There is education and preparation that needs to occur to ensure your project goes smoothly and according to your expectations. We do this through a process of communication and education so we can co-create the best possible painting experience with you. We call this the Certainty Service System.

We are professional painting contractors with an outstanding customer satisfaction and referral rating. That means our future is on display every day — in how we paint every type of house and building: interior, exterior, residential, commercial, office, and condominium.

Address: 2568 Rice St, St Paul, MN 55113, USA
Phone: (612) 803-2248
moc.orpatrec@ztrawhcsj
State: Minnesota
County: Ramsey County
Zip Code: 55113


Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
Christine and Jennifer were great to work with. Very accommodating when I had to push their work off a few times due to issues with getting walls ready. Excellent customer service and professionalism. Would not hesitate to recommend or use them again for home projects. Quality was what I was expecting and they were quick to confirm my satisfaction before I ever saw a bill. Great job. Thanks guys!
8 years ago (21-03-2017)
Had a fast closing on our rental, they took care of it so fast and the painting is great. really helped me out, Thank you!!!!
8 years ago (22-11-2017)
Similar to almost every other real review of Cetrapro, our experience was not good. They sold us a service but did not deliver on it. Why? Simply because it was in emails we exchanged with the deceitful salesperson but wasn't documented in the multi-page contract. Save yourself many headaches and hire a local company (not a franchise) who care about their reputation and the jobs they perform. We were informed it is a painted surface and therefore will never look good. Their warranty is just words to give you confidence to sign their bid. They do not have a warranty program because they do not honor it nor respond to questions or concerns. On top of it all, the family who owns and runs the franchise is very rude. Do your research and you'll find that Certapro has hired an image management company to make them appear as if no customer has ever had a negative experience. The painters they subcontract out will even tell you they could make 2-3 times more if they had been hired themselves. Will keep that in mind for next time as we will have to spend thousands of dollars again to have everything they touched redone. Also note that other than 2 reviews (one of which has the same last name as the family who owns the franchise) are posted by people who have only ever posted one review, which is a red flag. They sound very fake as if Certapro wrote them. This would not surprise me, as someone posted a review under my first and last name under Yelp with a 5 star review.
8 years ago (23-10-2017)
Extremely professional group , made it Easy for my husband and I
8 years ago (25-10-2017)
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