I only have good words for the staff though, getting a place in the walk-in is quite a feat. The telephone system is very deficient, the instructions chaotic and even if we mention it it changes absolutely nothing. The lines open at 8:30 a.m. and at 8:31 a.m. it’s full. ???
My parents are unable to get an appointment month after month because of the clinic's poor system. They can only make an appointment every last Friday of the month and they never get through because all the patients call at the same time. Unable to see their doctor.
We are never able to get an appointment quickly or even within a month of our call. Even talking to a secretary is laborious :
