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Kent Building Supplies

  1. Port Hawkesbury
  2. Port Hawkesbury General Contractor
  3. Port Hawkesbury Hardware Store
  4. Port Hawkesbury Roofing Contractor

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Kent Building Supplies
"For over 40 years Kent has provided the service, knowledge, and products our customers need to accomplish their building and renovation goals. We currently operate 49 retail locations and we employ over 3,400 associates in communities across New Brunswick, Nova Scotia, Newfoundland and Labrador, and Prince Edward Island. Our team mission is to be the best source of home improvement products through:Friendly, Knowledgeable PeopleSuperior ServiceQuality ProductsGreat PricesGuaranteed SatisfactionIf you need advice, our department experts can help you find the right products to suit your needs. If you need an item that is not in-store, our friendly associates will special order it for you.Installation and delivery services available."
Address: 16 Paint St, Port Hawkesbury, NS B9A 3J6, Canada
Phone: (902) 625-5555
State: Nova Scotia
County: Inverness County
City: Port Hawkesbury
Zip Code: B9A 3J6


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

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Reviews
The staff are easy to work with and all were very nice. However, I ordered 2 exterior doors in addition to some wood paneling. I called the day before and was told everything was good and they would be delivered late the following morning. I then drove to Margaree from Halifax and began prepping for the install, only to receive a call the morning of delivery telling me that no doors were coming. My time effort and money were wasted because Kent wasn't on top of my order and neglected to inform me that my items were not available to be shipped. When I followed up there was no apology and no effort for good customer service other than the inform me the product was now in so I can now take more time off of work and figure out when to have it delivered.
I have gone to this store for years, and have always found the staff esp. Barry, Paul to be willing to bend over backwards to help. The name transition has not dropped the in-person service level a bit. They give great advice, and have become good friends. I cannot speak to calling in, nor ordering issues. I am sure that a call to corporate to give a calm complaint could be helpful to them and to you.
Staff very helpful, especially guy in the paint department, went out of his way to help.nGreatly appreciated.nCheers Wayne
I would like to give a higher rating because every time I go into the store the staff are always really friendly and helpful; especially the front end cashiers, they're always very nice.nnMy biggest problem is that you can NEVER get through to the department you need when you call in to ask a question; it's extremely frustrating since I live a good distance from the store and can't just run in to ask about a price or some information on a product.
THEY DO NOT ANSWER THE PHONE. It rings and hangs up. The only way to speak to someone is to go there in person and hunt someone down, which is not helpful when you live 45 minutes away. And even then, they have no idea how to help you. I have to just walk into the back to check available stock and pricing myself.
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