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Reviews, get directions and information for Casey's

Casey's
"Your Northfield, MN Casey's at 521 Woodley St W has the best pizza delivery and pickup featuring made-from-scratch dough, real mozzarella cheese, and only the freshest pizza toppings. We've also got appetizers, sweet treats, drinks, and a variety of household essentials and groceries. When you're stopping by, you can even fill up your gas tank with quality fuels - Whatever you need, Casey's is here to help."
Address: 521 Woodley St W , Northfield 55057, MN, US
Phone: +1 507-663-7736
State: MN
City: Northfield
Zip Code: 55057


Opening Hours

Monday: 05:00-23:00
Tuesday: 05:00-23:00
Wednesday: 05:00-23:00
Thursday: 05:00-23:00
Friday: 05:00-23:00
Saturday: 05:00-23:00
Sunday: 06:00-23:00


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Reviews
DO NOT order pizza from here!!!! On the last 3 occasions we've ordered from here are pizza is either made completely wrong, not cooked, under cooked, and/or mutilated in it's cutting. There are far better places to get pizza in town. Plus, the service here sucks. I have on multiple requests asked for refunds or replacements and have been either ignored or passed around from person to person. If I could give negative starts I would!!!
We ordered pizza online and it charged us, took our credit we had at the store through rewards, and then said it couldn’t be completed… yet, still charged us. When we called they said we had to do something through Door Dash. They did nothing to help us get our money returned to us. No thanks! I’ll support another business that isn’t annoying. There are a million pizza places in Northfield with better customer service that I’d rather support.
Ignored and another customer had been helped by a manager as I was in line. Very unprofessional. Pizza is good, but be careful if you have a gluten intolerance. The employees of this location have no respect for the community. Nobody deserves to be disrespected, get disrespect from employees it will boomerang right back! Customers should never feel scared or unsafe, so make sure employees don't have a chip on their shoulders! Respect is earned not given. Also, time for a little truth serum for those people who lie or portray a bad image! Nobody would never tolerate it. Post a sign if you want to refuse people service or fire the tight knit team members that might be doing secretive bullying. It's hard enough to find good help amongst the pandemic, but don't add on your stress on anyone. Things are bad enough. I used to speak to employees and brighten their day. But lying and holding grudges against people is horrible.
Unfortunately, this is by far the worse pizza/wings we have had. Wrong pizza order, ordered Hawaiian and got ham. Wrong wings, ordered traditional and received burnt boneless. Got the sauces correct. They were busy, but this was a sad experience.
Casey’s pizza is the best! Today, 08/16/20, I ordered a pizza to be picked up at 11:20am. The person doing the orders was kind enough to call me and tell me he was running a few minutes late. Very nice of him to call and let me know. Our pizza was fresh and delicious, as always! Excellent customer service and as far as I am concerned, the best pizza in Northfield!
We get a lot of pizza from Casey's, I love their pizza! Last weekend I ordered and came in 40 minutes later to pick it up. I was informed that they had been "slammed in the meantime" and it would be another 15 minutes. I left and returned 20 minutes later. I was met with blank stares when I gave my name and order. They did not have it, somebody mentioned it had been there, but now it wasn't. Hmmm....they were sorry and returned my money. An hour and a half it takes me 15 minutes to drive into town that I won't get back. I contacted the service department to voice my displeasure. It states that company President Terry reads every single one of them. He must not have thought that my complaint did not need a response. We ate at Pizza Hut last night.
Just got a Door Dash delivery from Casey's. Not sure, who does the shopping, but they need to PAY ATTENTION! I ordered 4 Sweet Teas & got 1 sweet tea & 3 unsweetened teas. Ordered 2 bags of m&ms peanut butter & got 2 bags of peanut m&ms. Didn't get any notification/request about replacings my items, with stiff I didnt want. PAY ATTENTION, shoppers. PLEASE. Your mistakes, caused my autistic son, to have a meltdown.
Would not recommend ordering pizza from this location. Incompetent, absent minded people work at this store and have forgot to make my order, twice. Really sucks when you prepare other food items and your pizza order never shows up!
I ordered two pizzas and mini cookies tonight, I received the pizzas but no cookies. I immediately called the store and was told they were out of mini cookies but would send me the equivalent in large cookies. They never showed up. The pizzas were fairly gross tonight as well. -Northfield, MN
My visit was nice. The employees were nice but the manager was a straight b****. I was asking the girl making pizzas about specials and how long it would take to get my own pizza made, and in the middle of answering my questions the manager, Deborah, came up and asked if I needed help because the girl helping me was working. Then before I could even respond, yelled at the other lady who was working the register to watch her watch something on her phone... I dont understand Deborah's concept of "working". I've been a steady customer for a while here and I've witnessed her make racist remarks towards Hispanic and African American customers after they paid for entitled a** to sit on it all day long while her workers do everything for her. And I'm Caucasian for the record. Ive never worked for or seen a worse manager in my 30 years of being on this planet. Why does she work customer service if she doesn't do anything to keep those customers coming back? Maybe she should consider a none customer friendly job if all she wants to do is push her customers away.
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