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Reviews, get directions and information for Casablanca Winery Inn

Casablanca Winery Inn
Address: 4 Windward Drive , Grimsby L3M 4E8, ON, CA
Phone: (905) 309-7171
State: ON
City: Grimsby
Zip Code: L3M 4E8


Opening Hours

Monday: 00:00-00:00
Tuesday: 00:00-00:00
Wednesday: 00:00-00:00
Thursday: 00:00-00:00
Friday: 00:00-00:00
Saturday: 00:00-00:00
Sunday: 00:00-00:00


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Reviews
My wife and I truly enjoyed our experience. Every staff member we encountered was friendly, helpful and knowledgeable. Every question we asked, they were answered! The room we stayed in was clean, airy and very comfortable and large!! We had breakfast at the restaurant, Bogeys...the food was superbly delicious! Staff and Employees of The Casablanca Hotel: From the bottom of our hearts, we want to thank you for your excellent service and assistance during our stay! We hope to see you again soon!!
Pros: Hotel is dated, but in a nice and nostalgic way. You can tell that this was a top of the line hotel in its prime. Nice grand entrance and gorgeous views from the room overlooking Lake Ontario. Clean and spacious rooms, no strange smells. A lot of shopping and restaurants nearby within minutes. Cons: No airflow in the rooms at all, they are so hot!!! And we stayed in December when it was very cold weather. Beds are tiny and extremely uncomfortable with spring mattresses that poke you. Pillows are lumpy and hard. Overall this hotel is a place to stay and no more than that all things considered. We consider it expensive when compared to other hotels with even basic amenities. Restaurant on site, no breakfast which we knew when we booked, so is no issue. Low rating given due to one of the most important factors of hotel staying being in desperate need for improvement, the bed/pillow. Would not stay here again, unless upgrades were made to improve the stifling hot rooms even in Winter and the comfort of the bed/pillow. Recommend the hotel add even vents on the windows for basic air movement.
I love the vintage hotel. Such a classy vibe. The interior is everything. Comfortable beds, great area for anything you need during your stay. My FAVORITE part is the Swiss Chalet just across the street Rooms: 5/5
I cannot even give this hotel a one star but it made me so I could post this!! When we checked in we were not told that there was no hot water stayed for 2 nights Hot water didn’t work for entire stay. There was mold on the lampshade, the roof and in the bathroom shower. The ice machine rooms are filled with mold and mildew and stink so badly. The rooms are extremely hot and hard to breathe in. Hallways are not clean. No one topped up anything for us one facecloth in a double room Staff is not friendly or helpful when complaints were made. I would never recommend this hotel. It needs a major health and safety check and updates to cleanliness. Very over priced!!!
Would definitely not recommend this facility. Booked my reservation, arrived at the hotel only to find out I would not get the room I booked and paid for. Was then moved to a different room and promised all amenities that I paid for would be in that room, that was not the case jacuzzi tub didn't work, air conditioning didn't work, no internet. Was then told that I would have a refund from the site I used to book and no such refund was given. Was given nothing but a run around for a whole month and customer service was quite rude actually. Save yourself a big headache and go to a different Hotel.
The rooms were in unbelievably poor condition for a hotel of this type. The service at the attached restaurant was good. The food was edible. I would go elsewhere if you want a meal that measures up to the price. Rooms: A room in any hotel should be clean. It should also be mold free. The room I stayed in had neither of these attributes
This hotel needs major improvements. The HVAC system is not functioning properly. There was no AC in our room and our room was so hot that I woke up in the middle of the night to find my 10 year old sleeping on the ground with the bar fridge open to cool off. There was mould in my room and the furnace filter was so caked with dust, there was likely no air flow at all. I complained to the hotel and they offered me a 1 night complimentary stay. No thanks! You couldn’t pay me to stay at this hotel.
I have stayed at the Casablanca previously but I won't be staying again until they renovate. Elevators and floors dirty, trash in several areas, peeling paint, torn curtains et cetera. The bed was OK though and it was nice to have a spacious bathroom with a decent shower.Rooms: 2/5
The room was warm and stuffy and the ac wasn't really working. The hallways and lobby were not well air conditioned either. The hallway on the 4th floor had a funny smell as well as thr room we had there. Heard from the motel we switched to that the Casablanca was closing Dec 3022 and they are tearing it down. That explains the staff not caring and obviously no money was being put into it to fix anything.
Don’t stay here ….room was dirty and no air conditioning…..I repeat no air. We checked out at 11 pm because I could not breathe. On arrival it was 80 degrees in our room 5 hours later 79. Note from manager explaining about the air. Disgusting……obviously making money hand over fist until it can be torn down and sold to developers. Awful
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