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Carstead

  1. Cobourg

Reviews, get directions and information for Carstead

Carstead

About

Satisfiying customers since 1995 with safe, reliable, economical transportation

Address: 901 Division St, Cobourg, ON K9A 5V1, Canada
Phone: (905) 377-1699
State: Ontario
County: Northumberland County
City: Cobourg
Zip Code: K9A 5V1


Opening Hours

Monday: 8:00 AM – 6:30 PM
Tuesday: 8:00 AM – 6:30 PM
Wednesday: 8:00 AM – 6:30 PM
Thursday: 8:00 AM – 6:30 PM
Friday: 8:00 AM – 6:30 PM
Saturday: 11:00 AM – 5:30 PM
Sunday: Closed

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Reviews
Tom was very quick to respond in the evening when I made an inquiry about a truck he had for posted. We went back and forth 3 times, I sent him a picture of my 2015 truck and the window sticker. He asked me what I thought the difference would be and I told him (book on my truck is between $31K and $34K so I suggested $26K on trade), and I told him that I thought his asking price was fair. And then the airwaves went dead. If you do not want my trade, or if you don't think my numbers leave room for you to make the margin you need, no trouble. I can give a 5 star review to a dealer I did not make a deal with, I just think we can treat each other with respect even if there is not a deal to be made. I was crystal clear with Tom that if he thought there was room for a deal I wanted to come up and discuss it. No response. Off to Stouffville Toyota....
7 years ago (11-01-2018)
Extremely Happy Customer I bought my Porsche Boxster from Tom coming up to 7 yrs now...I always wanted one...at one point in my life I was posted to Germany...Anyway, just happened on his shop one day (was looking for a jeep)...And he had this car and let me take it for a drive and I fell in love. It has been a fantastic car. The experience I had in dealing with Tom was second to none...He was extremely helpful, honest, and genuine. I never looked back ;) . I would always buy from this man, good customer service is hard to find these days. Thanks again Tom.
9 years ago (06-05-2016)
I purchased a Miata in 2015 and while Tom was pretty good at time of sale and took care of some fit and finish issues I had. He made some promises that he did not follow through on. I drove from Toronto to see the car and he promised that the car would be delivered to me once ready. Some work had to be done on it which caused some delay (which was fine by me), but when it was ready they did not have enough staff to deliver the car to me in Toronto so I had to take the VIA train to Cobourg to pick it up. When I arrived it looked ok (he made the impression at the sale that the detailing work would be a lot better than I saw when I took the car. He promised me the one unmatching tire would be replaced, but was unable to get the correct tire in. He credited me some back for that. He also promised to courier a replacement key that he would order from the Mazda dealer - which he never did. It's been nearly a year since I bought the car and still no key even though I followed up with him many many times with empty promises to deliver the key to me. All in all I am happy with the car but I am not happy with the efforts I had to go through to purchase from Cobourg and with lack lustre results and empty promises. I do not recommend purchasing from Tom at Carstead as it is not worth the effort if you are not from the area.
9 years ago (10-06-2016)
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