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CARSTAR Niagara Falls

  1. Niagara Falls

Reviews, get directions and information for CARSTAR Niagara Falls

CARSTAR Niagara Falls
Address: 7361 Pin Oak Dr, Niagara Falls, ON L2E 6S5, Canada
Phone: (905) 357-9440
State: Ontario
County: Niagara Regional Municipality
City: Niagara Falls
Zip Code: L2E 6S5


Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 12:00 PM
Sunday: Closed

Update Info

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Reviews
Very happy with this company. My car was repaired on time like new. When I picked the car up it had been professionally cleaned inside and out. The car looked brand new..wow..
8 years ago (19-12-2017)
DON'T bring your vehicle here. John and Mario are terrible mangers with no customer service skills. I got into a minor car accident with my BRAND NEW vehicle when I picked it up there was a dozen scratches on the exterior and interior that were never there before hand. oddly enough i found a rust spot...somehow. There was a knocking sound in the front end. my ceiling handles were loose. my windows didn't want to roll up and down properly. fuse box won't stay on. the screw cap on the door handle was broken. They had to replace the panel for the window buttons. the ceiling near the sunroof was loose. the paint on the one side of my vehicle was a different shade and dull. every part they order was back ordered apparently (more like they think ill give up so they ordered the parts late) the list goes on... it took them 4 months to "fix" my BRAND NEW car and every time I went back I found something else broken. The mechanics were laughing at our disagreement. The last thing broken was a rip in the fabric roof and a hole on the seat, I asked them JUST to fix the seat and ill just live with the rip in the fabric and they wouldnt fix it. They admited they wrecked it then denied it later on. Mario wouldnt let me see the date on the pictures he said his high end phone doesnt show the date...LOL. I have the same phone and dated pictues. you'll find yourself battling between insurance company, car star and car star head office. Don't waste your time or money. you won't hear from them weeks at a time and you have keep calling to see when you will get your car back. 7 months later and still trying to fix the problem, hate to see how many people they do this too that don't bother them to fix it properly. I NEVER write reviews but I just had to.. sorry for the long post readers.
8 years ago (17-11-2017)
They were fantastic. Not only did they fix my bumper in a timely fashion, they cleaned the inside and outside of my car. They also set me up with a car rental. Just a experience.
8 years ago (01-06-2017)
Great work, faster than expected.
8 years ago (28-01-2018)
Worst customer service ever. Was in a terrible accident and had CAA tow the car there. Once I was able to call them, they said that I owed car storage for 5 days (it had not even been 5 days). They never called insurance, they never called the owners of the vehicle. They just say there adding $$ to the bill. Milking an already terrible situation. Carstar only cares about the BUCK. Stay away!
9 years ago (21-10-2016)
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