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Reviews, get directions and information for Carleton Place Nails & Spa

Carleton Place Nails & Spa

About

Our nails salon provides services in Bio and Solar Gel, Porcelain, Acrylic, Shellac, Manicure and Pedicure, Freehand Designs, full body waxing.

Story

Carleton Place Nails & Spa offers an affordable, luxurious and personalized service for all your nails and waxing needs. We specialize in Bio-Gel, Solar Gel, Porcelain, Acrylic, Shellac, Manicure and Pedicure, Freehand Designs and full body Waxing. Our prices are competitive and our clientele satisfaction is our priority. All of our technicians are experienced and knowledgeable at what they do so you can rest assured that you will be in good hands. We accept appointments and walk-ins. Join us on Facebook.

Address: 320 Coleman St #5, Carleton Place, ON K7C 0B5, Canada
Phone: (613) 257-7898
moc.liamg@apsdnaslianecalpnotelrac
State: Ontario
County: Lanark County
City: Carleton Place
Zip Code: K7C 0B5


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed


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Reviews
Very poor communication and quality of work. They do not explain the different options and then charge for things you did not want in the first place. I’ve been dissatisfied at this salon before, but today beat the cake! My daughter and I had a unpleasant and embarrassing experience and they would not take responsibility for their lack of communication or lack of professionalism. I made an appointment for a simple gel fill and had been told a gel nail fill would be $30, but then after problems during the treatment, they charged $50, because they said something about it being a dip...versus what, I never found out? The original procedure was $50 - the fill should have been less. And, we were never given a choice, there was no discussion except that we requested a fill; the woman just bulldozed through the job and then expected us to pay whatever they chose to charge. Strange experience, to say the least. It’s like they up-sell without the customer’s permission (or any discussion). And then, to top it off, the workmanship was poor, nails are blatantly blotchy and uneven. Argued rather than listened. Didn’t care to listen or understand that as they are the professionals, it is up to them to give and explain the options. Always rushing everything and not focused on customer. Anyway, lost a few good clients today and I was so appalled by the lack of customer service that I thought people should be forewarned, especially to make them explain everything, in detail, including prices, before they touch your nails!
8 years ago (04-12-2017)
Asked for shellac and to be honest I love the colour but the colour wasn't distributed all that well and there bumps of excess nail polish on my nails. The staff was nice though
8 years ago (14-10-2017)
My wife, her daughter and her granddaughters all have enjoyed the services provided by CP Nails. All the Technicians are professional and friendly. they all come home happy!...I am happy.
8 years ago (05-06-2017)
Awesome staff & very artistic!! Thanks Trudy
8 years ago (01-08-2017)
I have been going to this spa for ages. Every time both my mother and I have had a great time. The staff is always nice and always do a wonderful job. They have even managed to squeeze me in for "nail emergency" fills when I really needed them. They are clean, professional, friendly and do a wonderful job all in all. I would suggest them to anyone.
11 years ago (14-04-2015)
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