Caribou Coffee

Love Caribou Coffee great place to meet, study and have great conversation as well as an awesome cup of coffee. The staff is always courteous and great atmosphere.
9 years ago (23-11-2017)

This was my favorite Caribou in town. Since it's started to get a little cooler outside and all the wonderful pumpkin flavors come out. My wife and I started to come back almost daily for coffee. Only problem is in the last few weeks service has gone down quite a lot. Takes about 2.5x longer to get drinks and about 30% of the time, either someone in front of me or myself often get handed or offered a coffee we didn't order. They do give us the coffee for free if we wait to long but I'd rather pay and leave within 5 mins. Edit 8/12/17 This is no longer an issue. Go here 3-5 times a week. So much so the ladies know my wife's phone number for perks. Wonderful staff.
9 years ago (13-08-2017)

Wednesday, August 23, 2017. Caribou, as good as the coffee is, gets a 2 rating on poor customer service. I am from out of town , here for my sister's surgery. I am meeting the whole family at the hospital at 6am. Bringing bagels and coffee. I checked the website and it said the cafe opened at 5am. I get to the restaurant and the sign said open The hours in the window said 5am, but the were closed. This was at 6:45. I get back in the car and go to the drive through, all lit up and the manager in the window. I ask if they are open as there is every indication they are, she proceeds to tell me they just changed their hours TODAY. 6am open. Really? She then tells me there is a Starbucks down the road. I give them a 2 based on very poor marketing practices and poor customer service.
9 years ago (23-08-2017)

This place is bigger than the one in cedar falls. It has more character and the patio looks nice. They serve coffee in mugs if you stay in the shop. And as always, they offer free refills...so it's worth spending some money on coffee there. Overall, I like it more than Starbucks and other caribou locations...so far.
9 years ago (12-07-2017)

Great desserts!- nice and friendly staff! A good place to come and use their faster internet too! They are the best!- and real professional!- unlike landlords and hotel managers! Here-Who are not!
9 years ago (09-09-2017)