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Reviews, get directions and information for Capital Tailors

Address: 9901 85 Avenue NW , Edmonton T6E 2J7, AB, CA
Phone: (780) 431-0001
State: AB
City: Edmonton
Zip Code: T6E 2J7



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Reviews
Always great quality repairs and alterations. 5 years ago they even saved my well-worn backpacking pack by replacing the zippers that had torn out of their casings and the repairs are still going strong. Friendly, honest service as well, and very fair prices.Services: Alterations
I went in to get my zipper fixed on my big winter jacket. One the employees started assessing the repair and within 5 minutes my zipper was fixed! He got out a tool and re-adjusted something and presto. When I asked what I owe him he said nothing! It was only like a 5 minute repair but still - the zipper was not zippable before he fixed it! He wouldn’t take money because it was so quick for him. Seriously kind customer service. Highly recommend. Will be back.Service: General repairs
10/10 recommend. They have been fixing my partner suits and replacing his busted zippers on his jeans for years. Took in my bridesmaid dress and it came out perfect!
If you are wondering if you should go here, read this: Went here to get a brand new dress fixed because zipper is broken. The dress was newly bought, brand new with brand and price tags. Bought it on sale because zipper is broken. I have been to this place multiple times. My family and I loves this place. I went in and gave her the dress. The lady asked me how I tore the zipper on a brand new dressbecause it had tags and asked if I need to get it resized bigger. I told her the zipper was bought broken. All I need her to do was to change the zipper and do not change anything else, because it is a brand new expensive dress. Days later, I went to pick up the dress, the tags have been cut and nowhere to be found. All I asked was for them to look for the tags, because I need the tags for this brand new dress. They looked for the tags in the back. The lady came out and immediately accusing me of causing a problem because this dress had no tags on when I brought it in which is a lie because she made a comments on the tags when I handed her the dress. She was yelling at me saying all kinds of things when all I did was asking her to look for my tags politely. She kept saying I was lying and there were no tags on the dress and got more and more defensive for no reason. AGAIN ALL I ASKED WAS IF SHE HAS THE TAG AND NOTHING ELSE. I did pay her willingly, because she did fix the zipper. Before I left, I asked if by any chance she found my tags, please call me. She said:" no tags, you already paid. Why are you still here? Get out!" I have no word for this toxic experience. I have been to this place so many times and this is how they treat their repeating customers. Also the job they did on my zipper is mediocre at best. The stitching is all messed up and barely holding. It makes you wonder why the tags were cut in the first place. The moral of this story is if you really want the job done right or done in a specific way at this place, make sure you ask them to write it down on the piece of paper they gave you, so she cannot deny or accuse anything. Or simply go somewhere else that have good customer service.
Excellent tailoring services. I have come here several times, and they have always hemmed my clothes to perfection. They pay attention to detail and do excellent work. I highly recommend Capital Tailors
The owner is amazing. He helped me with a repair and was most generous with his time and fee. I highly recommend this Tailors
Amazing service! Alan and Judy are experts, they own the business and are one of the best tailors in the city. Big stores like Harry Rosen/ Hugo Boss send their clients to them as these two are top notch. Don’t judge a book by its cover, the shop is in the basement of a house but the service is high class!
We started going to Judy & Allen in the early 90s. They were a couple of blocks north of where they are now and left because the cigar shop next door polluted the clothes they worked on. So I have had my pants hemmed there for 30 years. I remarried to a clothes person in the late 90s and she is proof that they can do much more than hems. They are very pleasant to work with, seem to be reasonable in price they are the only ones we know, and do excellent work.
Great little mom and pop tailor trainable prices and quality tailoring. I have been going here for all my tailoring and dry cleaning needs for over ten years and have never ever had an issue.
So happy with the tailoring and customer service. Very reasonably priced, too. Accommodated the fact that I work out of town and had everything done before I left!
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