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Reviews, get directions and information for Canmore Family Eyecare

Canmore Family Eyecare

About

The Eyecare Experience. Personalised vision care and state-of-the-art technology. A wide range of fun, funky, designer and sports eyewear.

Story

Canmore Family Eyecare is a state-of-the-art Eye Clinic, with exceptional, caring Optometrists to preserve the health of your eyes and your vision. The clinic evolved in 2012, from Dr. Joanna Phillips' wish to exceed your expectations in eye-care. The vision of the practice is to provide outstanding customer service and patient care, whilst promoting preventative eyecare and health in our patients' lifestyles and choices, that then affect their vision.

We carry over 500 frames including designer and sports eyewear, and a great selection of children's frames.

Our patients are aged from 6 months to Seniors, and we enjoy caring for this range of ages.

Address: 712 Bow Valley Trail #101, Canmore, AB T1W 2H4, Canada
Phone: (403) 675-0965
moc.eraceyeeromnac@olleh
State: Alberta
County: Division No. 15
City: Canmore
Zip Code: T1W 2H4


Opening Hours

Monday: Open 24 hours
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
After getting my eyes checked and purchasing glasses here, I have consistently received better service elsewhere. After being told there was nothing they would do for a few scratches, I went to viewpoint and had them buffed and cleaned for free. I also doubted the accuracy of my prescription and was refused a simple prescription check after initially being quoted $69...although I had been here previously. Viewpoint offered to do this for $59.
8 years ago (01-08-2017)
I dropped into Canmore Family Eyecare after my lens fell out of my frame today to find them closed. I was mildly frustrated; the owner was inside and heard me shake the door. Instead of turning me away he warmly invited me in and said was no problem to do the fix. Business is about "attitude" and doing the little things that hold weight. I would not hesitate to return when I am ready for my next replacement pair! Very impressed and appreciative. Thank you!
8 years ago (11-08-2017)
There is not enough stars available to give Dr. Philips the credit she is due. My son is alive today because she was the first medical professional that took me serious when my son had something white shining in his eye. She stayed after work to see him when I called with my concern. Yes people your optometrist can save your 3 year olds life when he has eye cancer. Get your child's eyes checked every year from birth. Retna Blastoma is on the rise. Thank you from the bottom of our hearts for getting everything arranged with Children's Hospital and Dr. Cooper. You rock!
8 years ago (09-05-2017)
Dr. Phillips has been my optometrist for a few years now and I have been very pleased with the professional and thorough approach I get at her office. However, a recent event underscored her caring attitude even more. I called very late in the afternoon asking to see her asap. I was informed that there were no appointments available but her assistant asked why I wanted the appointment. When I described my symptoms (severe floaters) Dr. Phillips got right back to me and asked me to come in immediately. When I did see her, I asked if she had had a cancelation.... she responded by saying she really was off work but managed to get a babysitter. She also got me in to see a specialist the next day. Dr. Phillips definitely went way beyond typical professional service to ensure my eye health. It was a very good experience and much appreciated.
9 years ago (21-06-2016)
I had Dr. Phillips examine and prescribe corrective lenses and contacts for me this past summer, and found her and her team to be very helpful. I was impressed by her attention to details, like what activities (swimming, skiing, climbing, hiking, camping, etc,) I would be doing, and how my glasses/contacts would work best in extreme conditions. I bought sunglasses there as well, and am very satisfied with all the products I bought. I should add that because I was leaving for a climbing trip, I needed the new prescriptions quickly, and was supplied a trial set of contacts free of charge immediately after having my requisite contact lens "lesson", which was performed unexpectedly the same day as my exam. I felt they went over and above in their efforts to satisfy. As a fellow health professional, I appreciated the professionalism of Dr. Phillips and her team. From the front office staff, assistants, and Dr. Phillips, my experience was notably excellent. Thanks for making me see better.
11 years ago (15-11-2014)
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