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Reviews, get directions and information for Canadian Tire

Canadian Tire

About

Serving Canadians since 1922, Canadian Tire is your home for all the everyday things that can help you work, play, and live better.

Address: 75 Mapleview Dr W, Barrie, ON L4N 9H7, Canada
Phone: (705) 792-0910
State: Ontario
County: Simcoe County
City: Barrie
Zip Code: L4N 9H7


Opening Hours

Monday: 8:00 AM – 9:00 PM
Tuesday: 8:00 AM – 9:00 PM
Wednesday: 8:00 AM – 9:00 PM
Thursday: 8:00 AM – 9:00 PM
Friday: 8:00 AM – 9:00 PM
Saturday: 8:00 AM – 9:00 PM
Sunday: 8:00 AM – 6:00 PM


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Reviews
My dad tried to return something to this store and was told he couldn't as it wasn't bought here and it had been opened. He only had it for a day and his wife found it too heavy. Was a vacuum and they are elderly. I didn't catch her name at customer service but she appeared to be mid 40's to early 50's and had big curly blonde hair. She threw some attitude at him for sure. I called several CT stores and asked if this was CT policy and all said no that you should be able to return it to any of their stores. Worst customer service I've experienced at any CT store ever. Do yourself a favor and travel to any other CT store if you want to experience better customer service.
Don't come here for skate sharpening.nnSo far I've been waiting over 15 minutes, and pushed the help button twice. Each employee that responded just said they don't know how to sharpen. The second employee at least paged asking for someone who knows how to help. Probably going to end up leaving without it being done at this point.
I just want to leave this review and acknowledge the exceptional customer service from Meghan last night. We went into the auto and were told we could not be helped, I asked for a Manager and Meghan came to the counter. She was very polite and listened attentively to my words with alot of compassion. She quickly tried to resolve my situation and gave me some options. This is what customer service is about. She was quick to brainstorm and kind. Thank you.
All the tools locked up. Need to ask assistance. Ridiculous hire more people instead of spending on the lock outs. If theft is a problem deal with it. Not going back.
errible customer service at Canadian Tire Barrie South Mapleview Drive – easily the worst experience I’ve had at any Canadian Tire.nFirst, went to the automotive counter to book an oil change. No lineup, but three employees were standing around chatting with each other and completely ignored me for a solid 7-8 minutes. When they finally acknowledged me, they helped a co-worker who had just finished her shift before serving me – the only actual customer waiting. Unbelievable.nThen I needed wiper blades aisle 17. The cabinet was locked understandable, so I pressed the “call for assistance” button and waited 9-10 minutes. Nobody showed up. Went to customer service to report it, and the response was basically “we’re short-staffed today” with zero apology or sense of urgency. Waited another 5+ minutes before someone finally came. The kicker? The system showed the wipers in stock, but after all that waiting the employee told me they actually don’t have them and suggested I just order from Amazon.nOver 20 minutes wasted for absolutely nothing. Employees more interested in talking to each other than helping customers, no ownership of the problem, and ultimately sent away empty-handed. Will be taking my business elsewhere from now on – Walmart, AutoZone, anywhere but here. Extremely disappointed.
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