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Canadian Tire

  1. Vancouver

Reviews, get directions and information for Canadian Tire

Canadian Tire
Address: 2290 Cambie St, Vancouver, BC V5Z 2T7, Canada
Phone: (604) 707-2290
State: British Columbia
County: Greater Vancouver
City: Vancouver
Zip Code: V5Z 2T7


Opening Hours

Monday: 9:00 AM – 10:00 PM
Tuesday: 9:00 AM – 10:00 PM
Wednesday: 9:00 AM – 10:00 PM
Thursday: 9:00 AM – 10:00 PM
Friday: 9:00 AM – 10:00 PM
Saturday: 9:00 AM – 10:00 PM
Sunday: 9:00 AM – 10:00 PM

Update Info

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Reviews
I’ve been shopping at Canadian Tire more often recently, and I’m consistently impressed by just how much they actually carry. It’s one of those stores where you walk in for one or two things, and end up realizing they sell everything from car parts, to kitchen gadgets, to outdoor furniture, and even groceries. It’s basically a one-stop shop for so many different needs, which makes it super convenient.nnThe layout is easy to navigate, and I’ve always been able to find what I’m looking for without too much trouble. Prices are fair, and I really appreciate the frequent sales and rewards program—it makes a noticeable difference over time. Staff are generally friendly and helpful when I need assistance.nnThat said, one thing that keeps me from giving a full 5 stars is the occasional security issue. Like many large stores these days, I’ve noticed homeless individuals sometimes wandering inside, which can make the atmosphere feel a little less comfortable. It’s not the staff’s fault, and I understand it’s a challenge many retailers are facing, but it does affect the overall shopping experience at times.nnAll in all, though, Canadian Tire remains one of my favorite go-to stores for its wide variety and surprising selection. I’d definitely recommend it to others—just be aware that the environment isn’t always perfectly controlled.
I just had exceptional customer service from an associate named BHAVNA at the Cambie Canadian Tire. I have been in retail/hospitality for 40 years so I know exceptional. I ordered something online and then decided that I didn't want it. I paid for delivery and the delivery driver kept pushing back the timing. I called and spoke with BHAVNA and suggested they cancel the driver I was happy to still pay the delivery charge and then I could come into the store and do the refund in person tomorrow. She said let me check something and call you back. When she called back she had cancelled the driver and cancelled the order and refunded it. This was especially impressive as it said on my online order that once it was being processed I would have to come into the store to cancel. She saved me having to wait at home and accept the order, then take it on the bus tomorrow and return it at the store. Service is a transaction. Hospitality is the experience and she gave me a wonderful experience. As a result of this interaction I would not hesitate to order online with Canadian Tire in the future.
Don't use their storage. They'll throw out or sell your tires.nnI had stored a set of winter tires, less than 2 seasons of use, on BMW rims and they 'threw them out'. More than $1000 worth of my property, trashed. I'm pretty sure that means they were sold from the facility they store them at.nnLast winter, I had pulled them out of storage and paid to have them put back and stored again. This past season, I called the Cambie store to tell them I wouldn't be pulling them out and that I wanted to continue storing them. I specifically asked to have them checked on and to mark it on my file. The guy said he checked with the storage facility and the tires were there, no problem and told me that they don't throw them out!! Did I need to pay for extra storage? He said pay on pickup.nnThis year, when I called to pick them up, they said they had been thrown out. Apparently no one had actually told the facility to keep them. They said they had texted me.nnWhat kind of corporation uses text as the form of communication?? No email to say we're throwing out your property?? If I'm out of the country, I don't get your texts. The store is my only point of contact which I called to the storage facility and they don't seem to communicate - with either the facility or me, the customer.nnWhen I tried to get customer service from the corp and specifically asked for email communication, same thing. No email, no follow-up. Nice.
Thank for Jason because of the help he did on my bike. I really appreciate his professionalism on the work he did in my bike. It was an awesome experience. I will definitely recommend Canadian Tire 7th and Cambie for bike repair. Best regards to Jason the bike mechanic. He knows every detail of the bike you will ask from him.
I had an extremely upsetting experience at this Canadian Tire location and feel compelled to share it. I came in after a frightening incident earlier in the day and was visibly shaken. I needed guidance purchasing bear spray and a few other safety items. No one was in the department, and so I asked someone in the paint department to take me to whoever was in the hunting department. When that person arrived, I asked them if they had hunting experience to which they said they were just the supervisor of the department. I calmly asked if there was someone more experienced who could help me, as both employees I spoke with were very young and didn’t seem to have any knowledge about outdoor safety.nnInstead of showing understanding, the staff member I was referred to reacted defensively, and refused to connect me with anyone else. The situation escalated unnecessarily, and at one point he swore at me. Regardless of the circumstances, that kind of behaviour toward any customer is unacceptable, especially when a woman is clearly distressed and asking for help with a safety-related product.nnI want to be clear: I was not looking for special treatment. I was scared, trying to make the right safety purchase, and needed someone calm, experienced, and patient to guide me. The way this was handled made me feel even more unsafe than when I walked in.nnThis store would benefit from trauma-informed customer service training, especially for situations where a woman appears shaken, vulnerable, or in need of safety support. Staff should know how to respond with calm communication, empathy, and basic de-escalation rather than defensiveness or hostility.nnI hope management takes this feedback seriously, because a little sensitivity and proper training could prevent another customer from being treated this way.
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