I came here because my tire kept losing air because the hours on google maps said it would be open. The auto garage has different hours than the store. It is closed on weekends. I've uploaded a picture of the auto garage hours in case you need to know those hours specifically.
Our big personal thanks to the store manager Gabriel.nWe got a flat tire as we were passing the town. We made to the store parking lot on Friday evening after the garage closure. Gabriel went far beyond his duties to help us. He literally save us. Merci beaucoup.
Exceptional Service at Canadian Tire - Rivière-du-LoupnnLast week, during a trip east with my family, we found ourselves in a stressful and unexpected situation—stranded on the side of the highway, 1000 km from home, after my alternator suddenly failed. I called the dealerships and multiple mechanics across the Rivière-du-Loup region, but none were able or willing to assist us. It felt like a hopeless situation, especially with my family depending on me to get us back on the road.nnIn a last-ditch effort, I contacted Canadian Tire, and that’s when everything changed. Carole-Anne answered my call, and after hearing my predicament, she wasted no time in springing into action. She spoke directly with Ali, the team leader, and together, they reassured me that they would do everything in their power to help us.nnBy the time my truck was towed to their location, they had already ordered the necessary part and had Ismail, one of their most skilled and dedicated mechanics, ready to start the repair. Abbas worked tirelessly, well beyond their usual closing time, to ensure the job was done right. His expertise and commitment to getting us back on the road were nothing short of extraordinary.nnCarole-Anne, Ali, and Abbas, your kindness, professionalism, and dedication turned a nightmare into a manageable experience for me and my family. I can't thank you enough. If we didn’t live 1000 km away, we’d be back the next day with coffee and donuts to show our gratitude!
The rear shocks on our vehicle had to be replaced en route from New Brunswick to Quebec City. The automotive shop got us a same day appointment and fixed the car while we explored the nearby mall and restaurants.nnThank you Canadian Tire for the great service, you saved our trip!
It's pretty much like all Canadian Tires. They've got a good variety of selection and prices are within the norm.. BUT !!!!nAs all other big surface stores... If you need assistance? Well... Hope you've got patience...