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Canadian Tire

  1. Cochrane
  2. Cochrane Department Store

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Canadian Tire
Address: 55 Quarry Street East The Quarry Shopping Centre, Cochrane, AB T4C 0W6, Canada
Phone: (403) 851-0770
State: Alberta
City: Cochrane
Zip Code: T4C 0W6


Opening Hours

Monday: 8:00 AM – 10:00 PM
Tuesday: 8:00 AM – 10:00 PM
Wednesday: 8:00 AM – 10:00 PM
Thursday: 8:00 AM – 10:00 PM
Friday: 8:00 AM – 10:00 PM
Saturday: 8:00 AM – 10:00 PM
Sunday: 8:00 AM – 10:00 PM

Update Info
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Reviews
Went to get marine flares for my boat as required by Transport Canada. The flares are only good for 4 years from the date of manufacture.n2 of the 4 packs they had were already over 3 years old and the other two pack were over 4 years old. This was the second Canadian tire store that had the same issue.
Kyra and Sarah were really helpful. Excellent customer service. Best experience I’ve had at a Canadian Tire. I stopped shopping at CT from bad past experiences but these two went above and beyond to make me feel like a valued customer. Excellent work ethic and they truly care about their job. Thank you
I would not recommend any tire related services here. I purchased a new set of tires for my truck and had them installed. Three of the four old tires were in decent shape and I wanted to keep them.nnI picked up my truck once it was finished and the old tires were loaded into the back for me. Once I got home and took them out of the truck I noticed that the beads had been completely destroyed while they were removing them. Rendering these tires completely useless.nnWhen I reached out to the service department the manager advised me that I had no proof that they had done this damage and that it was probably already there when they took them off.nnExtremely disappointed in their lack of customer service and professionalism.
its early in the morning and have a good day,then I am going to pay at the counter the old lady on the counter this morning I told her after finish payment,Have a great day! and no reactions at all. just talking to co-worker!
Unfortunately, I have to give this store a 1 star due to their lack of customer service from the parts department with the exception of Vivian.nnI was standing in line to get my tires re-done as we purchased tires from them due to out of province inspection. Initially when I came to the desk, I was helped by Vivian who told me that it will be done. When I came back after time had lapsed, I saw my car was still sitting in the lot. I stood in line for almost 15 minutes. There was a lady that was just walking up and down the back counter not even acknowledging me. I am sure if you see a customer standing, you could at least have the courtesy of asking they have been helped. This goes for another young guy that was working there. When finally a manager walks by, did he acknowledge me in line. When I mentioned that I have been standing there at the reception area, he tried to justify the fact that customers usually tend to hang out in that area. I again mentioned to him that usually in customer service, you at least acknowledge your guest/customers to see if everything is ok. I then mentioned that Vivian initially assisted me with my car. He mentioned that Vivian was on her lunch break.nnThis was when Vivian deserve the commendation. She shortened her lunch just to assist me to figure out what's going on with my car. She should have not have to do that but she did. She owned the issue and had it rectified the issue immediately. She even apologized for the way that her colleague behaved.nnShe spoke to one of the technician who immediately got the tires done.nnKudos to Vivian from the service center but definitely not using them again for my car needs.
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