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Reviews, get directions and information for Canada Life Assurance Company

Canada Life Assurance Company
Address: 255 Dufferin Ave, London, ON N6A 4K1, Canada
Phone: (888) 252-1847
State: Ontario
County: Middlesex County
City: London
Zip Code: N6A 4K1


Opening Hours

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: Closed
Sunday: Closed

Reviews
Was sent a letter saying i need to call to resolve something or my policy will be terminated. Spent 2 hrs and transferred to 5 different people just to get zero resolution in regards to my policy. Don't even know if I'll have coverage or if I'll be able to refill my prescriptions. Customer service completely incompetent. If anyone from this company is reading this and can actually help me I'm in urgent need of a resolution.
Been having issue for the past 4 months with overpayments where after paying back they continued to take out the same amount for next 3 claims. Terrible communication between departments if there even is any. One person can't do anything without putting it on hold for 1-5 business days, and that turns into never getting back ever. Been out quite abit of money since late January. I'm posting this to the London branch because it's where I was told to send the payment. I've tried contacting through the phone/ email form with the same get back to you soon, 13 business days since last contact. Hoping to get somewhere on here.
I have to give one star to be able to write this review. They deserve minus million stars. Canada life sucks. They took over public Service benefit plan. Since they have taken over, it is nothing but misery and disappointments. They don’t care. They are only in this for money. They have one policy- “Denied”. They issue bulletins and they don’t follow on their own bulletins. Don’t know how many more years public servants have to deal with Canada Life as the service providers. I wish Treasury Board have done their home work before allocating Canada life this Contract to manage benefits for federal workers.
Very easy to deal with. Polite and efficient. I was only able to give minimal information about my account and she looked up my name and had everything in my file.
He has been trying to claim my RRSP savings since January and we have made more than 20 calls to Canada life and no one knows anything about the process. It's disgusting and a shame. Help me with advice on how to claim my money. Thank you
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Directions to Canada Life Assurance Company with public transportation


Queens at Clarence WB - #1442 150 meters
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Queens at Richmond 2 WB - #2971 230 meters
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Richmond at Dufferin SB - #1467 280 meters
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Queens at Richmond 1 WB - #2737 290 meters
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Dundas at Wellington WB - #620 300 meters
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