Caisse Desjardins de Sault-au-Récollet-Montréal-Nord

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"Desjardins offre des produits financiers en caisse et en ligne tels que les comptes et services reliés, les cartes de crédit, les prêts et marges, l'épargne et les placements, et plusieurs types d'assurance habitation, auto, vie, collective. Des services financiers complets sont offerts aux entreprises.À l'écoute de ses membres et de sa communauté, la coopérative propose des services de qualité au Canada et aux États-Unis. Desjardins appuie de façon concrète des initiatives qui visent à accroître le mieux-être collectif et l'autonomie financière. Elle mise sur une action durable pour favoriser la relève et l'éducation coopérative. Merci de prendre part à la discussion tout en respectant notre nétiquette."

Address: 2612 Boul Henri-Bourassa E, Montréal, QC H2B 1V6, Canada

Phone: (514) 322-9310

Website

State: Québec

County: Communauté-Urbaine-de-Montréal

Zip Code: H2B 1V6

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Reviews

They let elderly financial abuse happen even after being flagged. They call themselves professionals. Quite surprised they haven’t received government intervention. Everything g they do is wrong! No senior packages either. No accountability. Leave desjardins as a whole and go with a real bank!

I agreed with most of the people that services are terrible I call in April 2020 to waive the mortgage for six months due to COVID-19, my agent mr. F, only did for only 3 months, and ask me to call me again for next 3 months, while other bank do it for 6 months in one call. He assure me mortgage will not pass for next 3 months, then guess what? Mortgage still pass today I try to call mr F agent no answer and call 1800 number They told me call his assistant, I left her 2 messages no answer. Such incompetent people, probably mr. F the agent didn’t tell his assistant concerning our agreement to waive mortgage for 3 months so I have to run around to fix his incompetence, meaning in this branch, left pocket doesn’t know what the right pocket is doing. I don’t know  what’s the standard to hire employees, just well enough to speak French, forget about the services available in English in this branch, don’t even try it, you won’t get it, I think my grade 2 child speak very well French , better then me,  she could qualify to work for Desjardins.

If I could rate it zero I would. You can't get an English speaking Rep no matter how hard you try. Not to mention they keep withdrawing extra money from your account no matter how many times you advise them they are doing it. They are simply negligent, very unprofessional and do not keep up with your file or when changes occur the changes would be made efficiently and properly. Stay clear from this branch.

I went a few years ago with a friend just to learn and get more financial information. My friend cane along because they were also interested to learn more about finances. without my consent, the advisor showed all my personal financial information. i don’t know if it was done on purpose but it almost felt like they were trying to humiliate me I had money with other financial institutions so of course she wouldnt think im broke.  [I keep going back and forth between 1 or 2 stars - I settled on 2 stars because there are probably other good employees who dont deserve a bad rating]

I went in to sign some mortgage documents with M. Idir Beladjal and it was such bad service I wanted to cancel my mortgage. He was rude, unprofessional and clearly did not care. If you are scheduled to meet him cancel and go with anyone else unless you want Terrible service.  He outright lied then when caught in a lie, would not show supporting evidence to support what he was affirming and just wanted me to leave.  I would not get a mortgage with Desjardin again.

Customer service is very poor Terrible service wouldn’t recommend anyone to use them most complicated bank

Homeless people sometimes hang around the ATMs, otherwise it's a good place

Translated by Google Hello , What really surprised me and for the first time in my life that I see this in a Desjardins caisse, is that the employees in the counters were laughing in their own language very loudly and believe me that there were two people before me and I had to wait 40 minutes and the people in the waiting room were really pissed off. Sorry but I never had this experience with DEJARDINS. Never again at this agency.  Original Bonjour , Ce qui m' a vraiment etoné et pour la premiere fois de ma vie que je vois ca dans une caisse Desjardins ,  c'est que les employées dans les guichets  riguolaient dans leur langue tres fort et croyez moi que il y a vait deux personne avant moi et j'ai du attendre 40 minutes et le monde dans la salle d'attente etaient vraiment furieux . Désolé mais je n'ai jamais eu cette experience avec DEJARDINS . Plus jsmais dans cette agence .

Translated by Google I went to this bank with my mother to open an account because of work. I've been waiting for at least 4/5 days and I STILL haven't received my card!!! And I really need.  Original J’ai été à cette banque avec ma mère pour m’ouvrir un compte à cause du travail. Ça fait au moins 4/5 jours que j’attends et je n’ai TOUJOURS pas reçu ma carte!!! Et j’ai ai vraiment besoin.

Translated by Google The service is done with method and discipline. The courteous and available staff although the service is a bit slow. Thank you for being able to help me at the right time  Original Le service est fait avec méthode et discipline .Le personnel courtois et disponible bien que le service est un peu lent. Merci de pouvoir m'aider au bon moment

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