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I'm thankful for the benefits I receive, but their front desk lady is an absolute SNOT. She has lost my paper work more than once, my benefits have been shut off because of her and every time I deal with her, she's absolutely awful. I'm just so thankful when she FINALLY gives me my number so I can talk to a case worker and not have to deal with her anymore. She seriously gets me shaking she is so mean to me. I've asked her why she has attitude and she says if "I didn't, She wouldn't". Way to be a government worker.