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Buster’s Grille And Creamery

  1. Boyne City
  2. Boyne City Ice Cream & Frozen Yogurt
  3. Boyne City American (Traditional)

Reviews, get directions and information for Buster’s Grille And Creamery

Address: 201 Water St , Boyne City 49712, MI, US
Phone: +1 231-459-4244
State: MI
City: Boyne City
Zip Code: 49712


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Reviews
Easily has the best ice cream in Boyne City. I absolutely adore their blueberry and chocolate hardening shell mixer. My puppy Minna also loves to get their doggy bowl serving. Thank you for your service.
After waiting 20+ minutes, asked the young lady at the register what was taking so long. Too busy chatting with her friends to notice our order was up. As a result the onion rings were soggy and greasy, as was the burger. A small milkshake is not small, it is tiny. $35 was too much for this mess. Won’t be back.
I never leave bad reviews because I can usually salvage at least one positive aspect of a mostly negative experience. But here we go.. EVERY. SINGLE. TIME. I GO TO BUSTER'S THEY FORGET SOMETHING IN MY ORDER. Whether it be food from the order, sides, drink cups, sauces that I just asked for STANDING AT THE COUNTER, etc...literally EVERY single time. At first, I gave them the benefit of the doubt, they were a newer resturant in town maybe they were just finding their footing.. Then when the same exact thing kept happening every time I ordered from Buster's, even if asked over the phone while ordering & asking again while paying.. I was like okay maybe its because its summer and a busier season in Boyne, maybe they had to hire new people to keep up with the customers or whatever. But today, March 18th 2021, around 3pm, not a single other customer in the place, the OWNER of Buster's forgets the coleslaw and sauces to my pick up order- tartar sauce for my fish basket that I explicitly asked for FOUR times while ordering. Because who doesn't eat fish with tartar? Then to top it off, tries to argue with me about it over the phone when I called to ask about it, until she saw them sitting on her counter at the resteraunt! When I went to pick them up she tells me it was because they were under in the fridge...legit this "owner" was so busy and preoccupied watching me- making sure I left her a tip on her squarespace phone card swipper- that she didn't even double check to make sure I had all of the items I paid for. Wouldn't even *try* to make me a happy customer on my way out, she did not even care that I was upset, didn't seem to mind that I would have to eat my fish COLD because she forgot my sauce that I asked for multiple times while ordering...HORRIBLE customer service, especially for the "owner" of the business. There are not too many places to eat in Boyne City, but I guarantee I will never eat here again. Today was my final time "giving Buster's a shot"
Sweet interior, excellent ice cream and the Buster is excellent.
The worst food ever. Paid $32 for a burger, a so called Philly sandwich and fried mushrooms. Bread was stale and meat overcooked. It was difficult to give it one star.
Awesome customer service, and they got my order done right the first time. Money well worth it. Keep up the good job crew
Been there twice, and the grilled cheese is by far my absolute favorite!
Food was delicious and relatively short wait. Love their coney dogs
Fast, easy, reasonable pricing, VERY friendly staff --- AND good food's too!!
So glad they have reopened for the season! Best chicken tenders in town.
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