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Reviews, get directions and information for Buffalo Wild Wings

Buffalo Wild Wings
"Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings."
Address: 3892 Center St , Salem 97301, OR, US
Phone: +1 503-967-6049
State: OR
City: Salem
Zip Code: 97301


Opening Hours

Monday: 11:00-00:00
Tuesday: 11:00-00:00
Wednesday: 11:00-00:00
Thursday: 11:00-00:00
Friday: 11:00-00:00
Saturday: 11:00-00:00
Sunday: 11:00-22:00


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Reviews
I had the Nachos and added chicken. They were delicious and filling. My daughter ordered the 30 piece wings. Our waitress was quick to take out order and deliver it to us and the bill! Sadly I had asked her for hot sauce for my Nachos which I believe are supposed to come with salsa and didn't. She walked past us three times without checking in on us or ever bringing me my hot sauce. So I had to go ask another waitress for some and she also refilled my daughter's drink. Our waitress did return to give me the bill. She only got a tip because I had to pay her and I didn't feel like waiting around for her to show up. I try to pay elsewhere but was told that I had to pay my waitress. When I went back to the table they were already cleaning it off. So I left the bill and cash there. Unfortunately I didn't have exact change. I don't think that she deserved over $5.50 tip!
Such horrible costumer services, my wings were dry and there excuse was “the sauce is thick ask for extra sauce next time” I shouldnt have to ask because they should all be evenly coated.I went back a 2nd time and asked for extra sauce and they literally gave me sauce soup just to make me mad. WINGSTOP WILL ALWAYS BE BETTER THEN BUFFALO.
Our order was supposed to be ready at 9. We got there at 9 10 and the lady at the counter said that she couldn’t find our order. We had to wait for them to do our orders. I didn’t mind waiting a little while but then I opened the fried pickles, which are almost $11, and there were hardly any and they were cold and soggy. Really disappointed.
I come here on Thursday’s mainly for their deal on boneless wings. That’s probably the only time you should visit BWW, IMO. The quality of the wings itself has been such a hit or miss in the last few years. And they mix up the order every so often as well.
If I could give a 0, I definitely would. Was seated, and no server bothered to greet us for 40 minutes. Finally, someone greeted us and food came back to us cold. None of the servers bothered to check on us, and we have been sitting well over 2 hours. As we were finishing up eating, it took a good 30 minutes before someone would even bother to look our way to get the check. Do not recommend this place.
Awesome place. We had trouble with our transaction from back in December when Salem froze, now it’s the last day of February. We ordered online for takeout, as it stated their restaurant was open on Google. We ordered online and our money got pulled, we tried about 3-4 times trying to figure something out with the manager prior to this one and our card information was taken but nothing had been done. Today we walked in to ask once more about this as it had been about 2 months at this point since our money had been pulled and Angela, one of the managers there was awesome. She promised to take action and explained her process which nothing had ever been explained to us before in detail. She also compensated us in a very generous way. It’s very hard for me to be upset or rude with a manager or with the staff because I work in customer service too and I know it’s a difficult thing to have to go through when you have an angry customer. Angela and the staff were awesome. If you had a bad experience with this place, please reconsider! We are extremely satisfied. They need a raise! Regardless of the issue I still would have kept coming because I have always been treated well here. The issue was something that was out of Angela’s control but she still went out of her way to figure out a solution. Thank you Angela and staff!
Great food, great service. Food came out fast. As you can see there is a lot of food. Atmosphere was awesome. And very clean.
Giving 5 stars cause of the service! I ordered ultimate nachos... and it was less then underwhelming. Felt bad about saying something, but the server was so amazing and nice! She offered to fix and let me tell you THAT IS WHAT SHE DID! came back with the best actually ULTIMATE nachos . Definitely gave a big tip! She deserves it!Food: 3/5
I order 30 wings, I got my first 15 wings correctly. For the second one I only got 8 of them. I order salt and vinegar and medium. I only got my 8 wings of medium. When I got home that’s when I realized the order wasn’t complete. Call to get a refund the manager from that restaurant said I was going to get a refund on Monday. Monday past still no refund. I wasn’t going to drive back took me and hour to get there.
Editing my review: this place used to be good and care about their customers. Now they don't. Got some take out a few months ago, called and tried to get it fixed. I spoke with two different managers and was told that things would be resolved and taken care of. After a week, I never received my refund when I called back I spoke with two more managers and was told the same thing. Still, nothing was fixed. Nothing was done to right the situation. This place doesn't care about the customers, only about their profit. There are much better wings in Salem. Try Wing Stop.
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