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Reviews, get directions and information for Budget Car & Truck Rental

Budget Car & Truck Rental
Address: 1250 Knight Rd Comox Valley Airport, Comox, BC V9M 4H2, Canada
Phone: (250) 338-7717
State: British Columbia
County: Comox Valley
City: Comox
Zip Code: V9M 4H2


Opening Hours

Monday: 8:30 AM – 12:30 AM
Tuesday: 8:30 AM – 12:30 AM
Wednesday: 8:30 AM – 12:30 AM
Thursday: 8:30 AM – 12:30 AM
Friday: 8:30 AM – 12:30 AM
Saturday: 8:30 AM – 12:30 AM
Sunday: 8:30 AM – 12:30 AM


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Reviews
Just brutal. Booked a small economy car, arrived and they said they had no cars to rent me (despite a packed parking lot). They instead gave me a Jeep. So rather then burn 5L/100km of gasoline, I burned 14L/100km, cost me nearly 2 times the money in gas and the ferry was more expensive. I brought this concern up with desk staff and they went on about how it is a "free upgrade" it was a huge downgrade. Very disappointed and wish I had walked over to Enterprise to see what they would offer. Likely won't use Budget again. I come here quite often.
7 years ago (01-05-2018)
First time renter, had confussions as to why I was being charged huge extras for over time, which was not explained when rented. I came almost 2 hours before my flight to return my vehicle so I would have plenty of time. The ladies working got quite ignorant with me when i asked why the charges were more then when i booked and would not be according.. I will never rent from budget in Comox again. And have planned 2 more trips back here this summer alone.. I will be coming a formal complaint against the workers as well as customer service was completely unacceptable upon drop off.
7 years ago (22-04-2018)
I have never had worse service in my life. They have no idea how to deal with RBC Avion voucher. Now I have to spend hours to try and get my $1040 back that was already paid by points. It seems that this is the only airport in all my travels that are not trained to deal with this and do not have the computer technology to see that they where already paid. So it seems like a criminal offence to get paid $2080 for a $1040 rental. I am looking in to this as a option since I can get no help from anybody from Budget car rentals. Very unhappy customer and I would never give them a single star, but you have to otherwise it won't post
9 years ago (12-09-2016)
My thanks to Austin and Lisa. When my rental arrangements made through Costco somehow got mangled in the translation, so they and I were trying to work out how come the cost seemed to have risen so much, they stuck to it, figured out the glitch, and made sure I was happy. Good work and willing to go the extra mile (or kilometer). I'll be sticking with Budget.
9 years ago (04-07-2016)
Always been friendly to us and clean vehicles. Cheapest I found on the island. just remember to book in advance.
8 years ago (14-03-2017)
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