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Reviews, get directions and information for Budget Car Rental

Budget Car Rental

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Budget Car and Truck Rental Kamloops operates one of the best-known car rental brands and leading truck rental companies in the US and CA, serving the consumer and light commercial sectors. Key Drop-Off available at this location.

Address: 820 Notre Dame Dr, Kamloops, BC V2C 6L5, Canada
Phone: (250) 374-7368
State: British Columbia
County: Thompson-Nicola
City: Kamloops
Zip Code: V2C 6L5


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:00 AM – 5:30 PM
Sunday: 9:00 AM – 5:00 PM


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Reviews
BEWARE I have been renting vehicles for over 40 years all around the world,and this is the worst experience ever. I had to wait one and a half hours for the vehicle I had reserved 3 days earlier. During the wait I was ignored and not offered an explanation for the delay or any information of how long it would be. When the vehicle arrived I mentioned my frustration ,and was virtually ignored. The truck was so dirty the worker had a hard time trying to detect scratches etc. After leaving the lot and driving on the highway I tried to clean the window to only realize the wiper fluid was empty. The next day when I tried to express my frustration I was met with rudeness and aggression which resulted in a heated argument between myself and the three employees. After not being able to solve the problem I left to get in the courtesy car for the ride home, I was told to get the f**k out of the truck. I was then left to find a cab and pay the 35 dollar fare to get home. Every attempt to remedy this with management was met with hostility by Ben the manager. BEWARE that even though the company flys the Budget flag, they are Independent sub Licensees and are basically independent of Budget Corporate. The company owns a series of rental locations under the Devon Transport Group. I truly wonder if Mr Barrie Rodgers and the ownership group is aware of what is going on with location staff and management?
7 years ago (05-01-2018)
I have very bad experience with this company. The staff was rude and unhelpful. I wanted to borrow a car and just because I am an international I was asked to provide my own insurance for driving a car in Canada. This was an absurd and discriminatory demand. No other car rental company ask for such a thing. Finaly I rented a car in “Entrepriser Rent-A-Car” and I was very satisfied with their service. Never ever going back again to the budget!
7 years ago (06-03-2018)
These folks are super friendly and very helpful! All your storage, moving and vehicle rental needs in one place. Very secure - storage can only be accessed during business hours. Highly recommended.
7 years ago (17-01-2018)
TERRIBLE CUSTOMER SERVICES. Rented full size Sedan. When showed up they gave me Mazda 3(mid size sedan), incapable to drive in snow. They lie it that it's full size. I had to leave Vancouver in an half hour. So in last minute they hand me SUV with extra charges of $100 per day as they have no Full size vehicle. No discount. Rented first time from Budget - WORST EXPERIENCE. Coming back to return they said sometimes we call Mazda 3 as full size sedan sometimes not. Trying to make me fool.
8 years ago (02-01-2018)
I've never had a worse experience renting a car. Make sure not to forget about topping up the gas tank (even if it's already almost a full tank) or you could be paying an extra $35+ service charge for them to fill it up for you, on top of the cost of gas.
8 years ago (10-10-2017)
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