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Bucars RV Centre

  1. Balzac
  2. Balzac Rv Dealers
  3. Balzac Rv Repair

Reviews, get directions and information for Bucars RV Centre

Bucars RV Centre
"Established in 1959, Bucars RV is proud to be the first Calgary RV dealership offering a wide variety of campers, trailers and motorhomes to RV enthusiasts in Western Canada. The Redmond family continues the Bucars tradition selling and servicing a wide variety of makes and models of recreational vehicles including Class A, Class C, Diesel motorhomes, fifth wheels and travel trailers."
Address: 262109 Balzac Boulevard , Balzac T4B 2T3, AB, CA
Phone: (403) 207-1666
State: AB
City: Balzac
Zip Code: T4B 2T3


Opening Hours

Monday: 08:30-18:00
Tuesday: 08:30-18:00
Wednesday: 08:30-18:00
Thursday: 08:30-18:00
Friday: 08:30-18:00
Saturday: 09:00-18:00
Sunday: 11:00-16:00

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Reviews
I was looking for a trailer for a very long time. I looked at several used ones and also was searching for floor plans online. I ended up at Bucars one day in November of 2021. I was lucky to have had David Reid help me. He met me in the showroom sat me down at his desk and began asking me a lot of questions. Like what kind of camping are we going to do who's going to be using the camper, what kind of things do we want to have in the camper, did we have any kind of layout in mind etc. Then he asked me what we were going to be towing the trailer with and I told him my vehicle make and model and year. He phoned the truck dealer and using my VIN number he determined the build of my truck and the towing capacity could then be calculated. I had been to a few dealerships prior to landing at Bucars and not one single salesman spent any of the same time with me prior to looking at a trailer as David Reid did. This initial time built trust and confidence. With knowing the parameters of a trailer that would be suitable he thought of 3 on the lot to show me. It was kind of a Goldilocks thing, each was better than the last. In the third one I thought we had found the right one and I put a deposit on it. I brought my husband to look at it a few days later running through the same 3 trailers in the same manner and he agreed the third one was the most suitable as well. This was an awesome process for us. The day we had to pick up our trailer it was the windiest snowiest coldest possible day in November and our walk-through was uncomfortable and brief, we also felt it was rather incomplete. It wasn't the technician's fault, it was just a horrible day. We packed up the trailer and took it to our storage lot. In April of 2022 the Bucars service department called to advise us that there was a recall. We brought the trailer in May without an appointment. During check in they found a warranty issue. The work was all completed a week early. Bravo service department! When I knew which day we would be picking it up I texted David Reid to see if he would spend an hour with us to demystify the trailer. David spent at least an hour maybe 2 with us going over every single aspect of that trailer on the outside and on the inside regarding the electrical, the gas, the water, all the tanks, the connections and the slide. He helped us hook it back up and assured us the hitch was at the right height and the setup seemed easier with him there. He even showed us how to use our trailer brake that was in the truck. All in all I must say that the sales and service we have experienced at Bucars so far has been very good. I would highly recommend booking David Reid to take you through new trailers as we found him to be extremely knowledgeable and very willing to part with his wisdom and advice. Although I don't want to have to go back for service on this unit I know it will be part of regular maintenance and I feel confident that we will have satisfaction. I have David's number in my phone and I know I can text him at any time and he will respond with help. This is a long review, but when you get service like this these days it's worth a shout out.
We traded in our beautiful coach on the perfect upgrade for our family. Bucars had exactly the floorplan and floor space we had been searching for for a long time. Doug was a great salesperson, but upon arrival our true appreciation, gratitude and praise goes to our hospitality guide, Craig. Craig encouraged us to stay with bucars the night and boy were we glad we did! 3 nights later Craig made us feel comfortable, reassured, peace of mind and looked after all our issues and requests. We felt like family. Our coach was taken care of. Not once did we feel abandoned or on our own. Craig kept in touch, met with us often, answered questions, addressed issues and made us feel comfortable and at peace with our purchase. We highly recommend staying with Bucars and take every advice especially from Craig. At first it was overwhelming but Craig was always a phone call or text away even when we returned home 12 hrs later. Accommodation to our family was phenomenal, the staff were caring and invested, attending to all our needs. We had several issues but none went overlooked or unaddressed. Highly recommend staying the night at Bucars, great staff, great service. Craig was by far exceptional and went out of his way even after hours to care for us. We love our motorhome and look forward to visiting with bucars again. Thankyou to Craig and all the staff for the kindness and courtesy to our family.
A couple years ago, we decided the time was right to buy a trailer and David R was excellent in walking us through the details on owning one. He answered all our concerns and we purchased our first trailer. We enjoyed the travel adventures with it and have since traded it in for a motorhome. The staff at Bucars have been excellent in being prompt with any concerns and ensured that all issues were handled. Kim and the entire service department are excellent to always contact us when things were done ! Yvette was a gem in Customer service and always happy with a smile. Parts dept was very informative and quick to step up for any issues we had. Paul was also helpful and made sure we were always satisfied with everything. The staff handles our winterizing process quickly and efficiently. We are thankful that Bucars is always about customer service and satisfaction and any questions we may have. We would always refer this business to any of our family and friends without hesitation. If you need a RV business that you can trust and take care of you Bucars is the place to go Thank you all for the BEST RV sales and service!
We had an amazing experience start to finish at Bucars. Dean and Zack were such a pleasure to deal with and so knowledgeable and friendly. I felt like I had known them for years. When we picked up our new trailer, Darcy walked us through it and he was excited to show us everything and so nice as well. Everyone is passionate about camping there and it shows. From sales to finance to service, everyone is amazing!
Can't say enough about my experiences specifically with Peter in the Parts Department! I called just before closing and Peter stayed with me on the phone until my issue was resolved, which was after closing time. He even sent me links to the products I needed and searched where I could find them! This is not the first time I've been impressed with their service! Every time I've gone in, who ever is working has been extremely helpful, pleasant and doesn't hesitate to go beyond. AND, I didn't even buy my trailer from them!!! THANK YOU Bucars, you will always be my go to for parts.
So we decided to buy an airstream and a truck and hit the traveling road, it was a very fast decision and happened without us having a clue what we are doing. Out of excitement, drive and thorough research, everything ended working out perfectly with the help of this unreal and amazing staff at Bucars. First trailer/Airstream 30fb Classic Limited my girlfriend and I ever owned and first experience towing for both of us, and as the photos make it clear, we crossed the Rockies first trip all the way to Squamish and it was a piece of cake. From the first day reaching out to Zack Rodes, sales associate and the one who concluded the sale with a simple message on a website where the add was, till the red carpet and orientation day with Darcy who is just an amazing human being and would recommend keeping him around, Everything was up to code, the equipment, the vibe and we did not feel unheard at all. Doug, one of the sales associates carried with us the rest of the process, super helpful and gave us his time and showed us the way to getting so many things done in terms of papers as we are not Alberta residents, one thing led to another we ended up buying his own GMC Sierra 1500 and it pulled the 11000Lbs airstream in 7% hills through the rockies like we were not even driving it, and it worked out perfectly as we didn't have a truck for this task, better buy the trailer first then the toy that's gonna tow it. and the overall experience was just super trust worthy. The rest of the team, from the financial department all the way to Dave the manager, were just fantastic and we don't think we will ever buy/sell a trailer from other than Bucars. Thanks you guys for making this two months old vision/decision come to life. Really, super glad we went through your center for this. Iliass & Marie
With the lack of cabin rentals available this summer we decided to look into motorhome options for our family of 5. With no RV experience of any kind we visited 6 different companies in an effort to educate ourselves. Bucars was by far the BEST experience. From the initial visit with Zach, there was no pressure at all. He was knowledgeable, patient 3 kids under 9 with us and guided us through the different options of motorhomes. After helping us weigh out pros/cons of Class C and Class A rigs, we decided to spend a bit more on a high quality Allegro Open Road by Tiffin. Zach continues to be a quick phone call or text away should we have any questions. The great experience continued with Paul who made the purchase and financing phase simple, easy and stress free! Lastly, the red carpet pick up experience was icing on the cake. Craig gave us a couple hours of detailed guidance on how to operate every part of our new motorhome. For a “newbie” family, this education equipped us to confidently head out on our first adventure right away. We couldn’t be more happy and grateful for the ongoing support the team at Bucars has and will continue to provide when needed! There isn’t anywhere else we would look for our future needs and would encourage anyone looking for a new or used RV to save time and head straight to Bucars!
Amazing Team! I have been using Bucars for buying my parts for years, JC is very knowledgeable and helped me out with my older trailer repairs. It was only fitting that we bought our new trailer there. Wyatt Boucher was our salesman and he was very helpful when picking our trailer. We knew what we wanted and not only did he find it, but it was in stock as well. Every part of the transaction was flawless, even when adding some parts last minute. Thanks for helping us make some more Camping Memories!
Lisa was truly a pleasure to work with! She was detail oriented, friendly, genuine, and advocated hard for us. Paul was professional and kind, and made us feel welcome and confident in our decision.
Bought our first RV and we were lucky to end up with at this dealership. Doug was honest in helping and advising us to make right choice for our needs. They were very prompt in helping us to buy and arrange financing. We had a whole day appointment for orientation and learning with Darcy and paperwork with Paul. We were offered to stay overnight in the RV to help getting experience in camping. We had a situation with camera which was immediately resolved by another Department. Will definitely recommend them for anyone looking to buy RV.
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