My father passed away on the Palliative Care/Hospice wing last week, having been moved there from a small country hospital that couldn't provide Palliative Care services. The facilities were lovely and quiet. The team of doctors, nurses and aides were very on the ball and listened to both our wants and needs as patient and family. Gotta give a huge shout out to nurse Shawn, Dr. Jessica Roy and Dr. Leticia da Silva resident, in particular. The attention and care we received from this trio made a difficult time so much easier. Also, chi-miigwetch to the Spiritual Care team.
The best place in Ottawa to care for your family member. Hard working healthcare workers including nurses, pca's, researchers, social workers, dietetitians, secretaries, doctors environmental & kitchen personel & more, ready to fuffill your important needs at all times giving you the best possible care to help you get healthy and ready to face new challenges with the support to back you up. Kind, helpful, dedicated & loving staff. Great management that truly cares.
My mother, 85, has been staying at Bruyère's St-Vincent hospital, 3rd floor, for a month and a half now because of continuing complex care she required for a wound. I have nothing but positive things to say about her experience to-date. From the moment she arrived, I was impressed by the level of care and compassion that the staff showed towards her as their patient and towards me as her family member.nnThe hospital itself is clean and well-equipped and, although I have read other reviews that described it as an old facility, the technology and medical equipment in use is second to none. What really stands out to me is the incredible staff. From the nurses and doctors to the pharmacists, social workers, physiotherapists, occupational therapists, janitorial services, kitchen team, security and reception staff, everyone is professional and personable. They are always kind, attentive, and willing to go above and beyond to ensure that my mother's needs are met.nnIn addition to the exceptional care she is receiving, the food is absolutely amazing! It is so delicious and nutritious, and the menu was varied enough to cater to all dietary needs and preferences. The chefs work hard to create healthy and nourishing meals that are not always repetitive.nnWhat I appreciate most about this hospital is its genuine concern for the health and welfare of their patients. The staff take the time to listen to concerns and address any questions my mom or I may have. They always make time for us and make us feel important. The level of empathy and compassion they show every day is truly remarkable and it makes my mother's stay so much more pleasant and bearable.nnThank you Bruyère St-Vincent. I know she is in good hands.
We are not having a good experience here. A nurse told my sister that its not their job to make patients comfortable. Isnt this the whole reason for these types of places? Are ppl only in it for a paycheck?nAfter reading other comments we are looking at getting our father moved out of here. I also suggest you do not contact Marie Eve...go above!!!n*UPDATE*nAfter the first 2 days we started to have a better experience...and a few nurses get 5 Burgundy is one and I forget the other nurses name but she is tiny and so so sweet...and also Sylvain...thank you
My mother was at this hospital. She died from Pneumonia complications. Not enough nurses and the ones that are there are overworked and cannot attend to patients properly. When you complain the nurses become abusive towards the patients. My mom was constantly over medicated and left to sit in her own facies for hours. I've heard many other cases of abuse over the years from other people as well about this hospital. Someone should start a class action lawsuit against the hospital. I bet there would be a lot of people willing to speak up and join. Maybe then someone will do something about it.
