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Reviews, get directions and information for BRP

BRP
Address: 565 Rue de la Montagne, Valcourt, QC J0E 2L0, Canada
Phone: (450) 532-2211
State: Québec
County: Le Val-Saint-François
Zip Code: J0E 2L0


Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
I must admit I envy BRP… I am now on my 4th Spyder RT maybe a good customer?? and, again, it broke down while trying to ride 9000 miles across the US, Canada and some French territories. Multiple messages, on BRP website, asking for help/dealer recommendations have not been answered or even acknowledged! If I was doing the same with my customers… I’ll be out of the job very fast! My Spyder is exactly 1 year old.
Update June 6 2022. The manufacturer agreed to a credit to help with the value loss, but the dealership still will only consider it as a trade in for something else, not a return. They say it's now repaired, but used and worth $3000 less than I owe on it.nnSTEERING FAILURE, BUT NO REFUND.. I ordered a 2022 Ryker Rally in November 2021 that finally arrived last month. Within days I noticed 2 of the passenger max mount bolts were not in even threaded. I also had trouble with the intake falling off. They fixed these and said they had checked out the trike completely and within weeks I had the first steering failure. The service department attempted to repair it, even ordering a new steering column but the steering continued to fail. Today I had enough and told them I wanted to return it and order an F3 Spyder thinking its steering is more sound. Instead of returning my money and allowing me to order, which was the right thing to do, the sale manage tried to tell me it was now used and only worth 12500, about $3000 less than I owe on the undrivable Ryker Rally. The vehicle has 130 miles on it, many of which were the mechanics test driving it when it failed again and again. Sales, questions, dealership, can am, disabled veteran
Unfortunately put down money on a ski doo expedition to be ready for pick up mid January. Sled arrived at dealership in late December but without an electronic throttle. Now waiting, told part may arrive late January or early February!!, I feel like I am buying a $12000 plus snowmobile only to put it in storage for the summer. Was planning on a number of snowmobile trips for late January but now have to cancel those. Could rent a snowmobile but that is very expensive. Overall this has been a very disappointing experience
Horrible product! Corporate will not stand by their own product. I have a 2017 Can Am Maverick. Has been in the shop 7X's spent over $ 800...Corporate Can Am supposedly telling the shop how to fix it. Every time not fixed! This is a overheating issue that I have found on a ton of forums online to be a safety problem with a bunch of other people having the same issue. BRP will not do anything about but only offer for me to take it to yet another dealership and have me pay again for it to be fixed....and then MAYBE give me SOME credit. They even said that they would send me discounts on clothing or accessories to fix the problem. I want a new machine that is not a lemon. They said to turn mine in and get a new one ....and they might give SOME type of credit...but won't tell you how much... I was borne but NOT yesterday! I will never give your corporation a cent more EVER.
My husband and I and 3000 others thoroughly enjoyed our tour of all the BRP facilities during the 10th Anniversary Homecoming Spyder event in June 2017. BRP pulled off a fantastic event with huge crowds and their enthusiasm, passion, and meticulous attention to detail reinforces why we LOVE SPYDERS! Keep up the good work and thank you for your ingenuity in the industry.
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