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Brown Wilbert

  1. Aitkin County
  2. Aitkin County Storage

Reviews, get directions and information for Brown Wilbert

"BROWN-WILBERTWe are a funeral solutions provider based in St. Paul, Minnesota. We specialize is the personalization of funeral products including urns, caskets, and burial vaults."
Address: 29500-, 29898 375th Ave, Aitkin, MN 56431, USA
Phone: (218) 927-2700
State: Minnesota
County: Aitkin County
Zip Code: 56431


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Reviews
Insensitive and impatient customer service. Very unhelpful. Called for questions about my infant urn needing paint touch-up from the display rest causing scratches to the paint. Was told there was ‘no such thing as urn repair’ before even asking what I needed help with. I asked if they do any type of paint retouching and was responded with ‘nope’. Woman offered no further help of any sort and sat on the line saying nothing. How can a company who deals with urns and burial items be so rude and insensitive to grieving customers?
I have been in funeral service and a customer for 45 years this year, and of all of the Funeral Service vendors I have had the pleasure of dealing with, none would rank higher on my list than Brown Wilbert in consistency, highest quality, dependability and courtesy. Not only assisting my place of employments but me personally. I have always felt they treated me as a valued customer, placing my needs at the top of their list.
Brown Wilbert is tremendously fantastic company! The vault set-up guys go above and beyond to help funeral directors serve families in the most professional manner possible. Vicki in the St. Cloud office is always so friendly and helpful! The entire company is a delight to work with.
I've worked at Brown-Wilbert since September of 1990. This place is like family to me. Most are very nice and great team players. every once in a while you get a person that just cares about themselves then quits and leaves a bad review because they were not team players and did not put effort in to their job. We continually run concrete testing to ensure we meet and exceed all requirements and are Know as the finest burial vault company in North America since 1922.
I have been a Brown-Wilbert customer my entire 40 year career in funeral service, going back to the days of Chandler -Wilbert. The customer service, and support, as well as the life time friendships with the Brown familiy and their employees is what makes them a quality family business.
We've been with Brown Wilbert a long time. They have always done a great job and are very friendly all the time. We are lucky to be partnered with a fine establishment! They have always gone the extra mile for our firm!!
I have been using Brown-Wilbert for all my supply needs Caskets, Urns and Outer Burial Containers. Heath Harper and the crew at the La Crosse plant have been spot on with every casket and vault order. If I need a casket, they will find it and have it at my door the next day... Their vault set ups are done in time, on time and are done with a professional clean appearance.
The products and services of Brown-Wilbert have always been of high quality at a reasonable price. I am able to pass those savings on to the families I serve.
We have used Brown Wilbert burial vaults since we founded our family business. Jerry Brown built a thriving business which continues today.
Great company to be associated with! My grandpa worked for the local branch, and got my father into funeral service. Can't imagine using a different company!
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