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Reviews, get directions and information for Broadway Animal Hospital

Broadway Animal Hospital

Story

Broadway Animal Hospital is a recently opened- on September 2011, veterinary clinic in Orangeville. We are proud to provide the highest quality specialty care to pets, and the highest customer service to owners in the Orangeville community. Equipped with state of the art technology, we are commited to providing the best quality service to the patients in Orangeville area.

From the very first visit, we make sure that our patients get the best treatment possible. Our staff of doctors, technicians and client service representatives has exceptional training, motivation, and compassion for the pets we treat. We will do everything to make your pet's life as healthy as possible. We will keep you well educated about your pet's life through continuing education.

In summary, we strive for exceptional client service and compassionate care for dogs and cats. Since most of us have pets of our own, we understand the strong bond that you share with your pets, and realize they are part of the family.



"Best Friends Broadway Veterinary Hospital was established in 1991 and was the very first practice in the Best Friends Group. We are a local institution and treat small animals 7 days a week, 24 hours a day from our city centre location.Treating all species of small animals, we're here for your cats, dogs and small furries, and are open at the weekend so you can come and see us at a time that works for you. We also offer a full out of hours service, which we run ourselves, should you need us in an emergency.We are accredited by the Royal College of Veterinary Surgeons RCVS, as are all Best Friends Vet Branches."
Address: 328 Broadway, Orangeville, ON L9W 4L7, Canada
Phone: (519) 940-0899
ac.latipsohlaminayawdaorb@ofni
State: Ontario
County: Dufferin County
Zip Code: L9W 4L7


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM


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Reviews
Really disappointed in this veterinary surgery they used to be so good and myself and my family members have been taking our animals here for years and never had any issues. Now they undercharge you at appointments and then send out rather rude letters 6 months to 1 year later blaming you for not paying enough demanding payments. We as a customer have always paid in full what we are told by the receptionist there and then at the end of a visit how this is OUR error I do not know and working with payment systems and computer systems myself I know this is due to the person using the system or a system error themselves not the customer who just enters their pin. This has now happened to us twice and to be honest I now have anxiety about using this veterinary clinic again as who knows what you may receive 6 months after I certainly would not recommend them to anyone which is a shame as the vets working there have always been really good.
My little dog hurt her back, she was given an appointment in less than an hour, went in terrified, came out best friends with the vet. We are both so grateful for such a caring and friendly vetinary practice
The place is extremely expensive, I had a quick chat conversation for about 5/10m max about what happened to the dog, the vet was just there stroking her while she's on floor, she didn't even went to the table. And got charged £43 pounds. Then told me to go back in 3/4days the they will have a proper assessment as at the moment she completely normal. He said I will not coming back for sure.
Sat in reception for over 40 minutes which is unacceptable. Never get to see the same vet twice. Vets always look like they've been bothered... And show they can't be bothered. Receptionists think they're more qualified than a vet.
All the staff at this practice are great at what they do. They go above and beyond. I wouldn’t use another vets
I had an appointment at 10:15 am and waited 45 minutes for my turn. Really ?? I do not recommend. Don't waste time and you'd better find another place for your pet.
The staff are all friendly and were great when my sphynx cat was taken in in an emergency. When I collected her ashes the staff were brilliant too. I highly recommend.
People are very nice, kind and helpful. I can highly recommend this clinic. I've been here for the first time and I am very happy with everything. There was no rush with time. Much appreciated for everything you did for Bobby yesterday.
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