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Brantford Transit Bus Terminal

  1. Brantford

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Brantford Transit Bus Terminal
Address: 64 Darling St, Brantford, ON N3T 6G6, Canada
Phone: (519) 753-3847
State: Ontario
County: Brant County
City: Brantford
Zip Code: N3T 6G6


Opening Hours

Monday: 8:00 AM – 1:00 PM, 2:00 – 5:00 PM
Tuesday: 8:00 AM – 1:00 PM, 2:00 – 5:00 PM
Wednesday: 8:00 AM – 1:00 PM, 2:00 – 5:00 PM
Thursday: 8:00 AM – 1:00 PM, 2:00 – 5:00 PM
Friday: 8:00 AM – 1:00 PM, 2:00 – 5:00 PM
Saturday: 8:00 AM – 12:30 PM
Sunday: Closed

Update Info
Reviews
I wish I could give negative stars. Every other city in the country has a better functioning bus service. How did they spend so much time and money changing the buses only to somehow make them worse? The most unreliable system to exist and buses turn into different buses at the terminal and bring you to the middle of nowhere and neither google maps nor their own bus tracking app shows where the buses are actually going or where they are. None of the buses meet up at the terminal so you get to wait forever for a trip that should take 15 minutes tops and at the end you end up needing to call an Uber. Don't waste your $3, just put it towards your Uber. Whoever does Hamilton's buses should be redoing Brantford's buses.
I had a terrible experience with one of the rudest and most arrogant bus drivers on Route 10 at around 7 AM. She arrived 4 minutes earlier than the scheduled time, and as I was just a minute away, I quickly checked my phone to see if any friend was already on board who could ask her to wait. Instead of showing patience or understanding, she immediately started yelling and falsely accused me of being on my phone the entire time.nnLater on, she got into an argument with another passenger at a different stop, which clearly shows that this wasn’t just a bad day—this is her regular behaviour. She seems more interested in fighting with people than doing her actual job. She’s unprofessional, lacks basic courtesy, and doesn’t know how to communicate respectfully.nnThis kind of attitude is not acceptable, especially in public transit. The terminal needs to take action against her. People rely on these buses every day to get to work or school—we shouldn’t have to deal with someone who treats passengers like garbage. If she can’t control her temper or act professionally, she should not be allowed to drive at all. This needs to be addressed before more people go through the same disrespectful experience.
I had an unpleasant experience with a very rude and arrogant bus driver today. She arrived 4 minutes earlier than the scheduled time, and as I was rushing to catch the bus—just a minute away—I briefly used my phone to check if any friend was already on board who could request the driver to wait. Instead of showing basic courtesy or patience, she immediately started arguing, accusing me of being on my phone the whole time, which was not true.nnTo make matters worse, she later got into an argument with another passenger at a different stop. It’s clear that she needs to focus on her job and stop taking out personal frustrations on riders. Professionalism and respect should be part of basic customer service, especially in public transit.nnZERO stars for this specific lady bus driver.nnPs. 5 starts for a few lovely bus drivers who are so kind and helpful.
Why do the buses change, but never get better? Hamilton, Toronto, anywhere else you go the buses run every 15 minutes. Also why do you have two buses that are #20 in different spots, that's too confusing. Change one of the numbers to make more sense and not confuse people. Do better!
Half of the bus drivers are so unbelievably rude for no reason at all. I have had too many bad experiences, just today my app wasn’t loading to let me get my bus pass. I asked the bus driver what to do and she said “Not my problem”. Then continued to roll her eyes when I asked her if I could still get on because I had to go to work.
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