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Reviews, get directions and information for Brantford Chrysler Dodge Jeep Ltd.

Brantford Chrysler Dodge Jeep Ltd.

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BRANTFORD CHRYSLER DODGE JEEP LTD.

Address: 180 Lynden Rd, Brantford, ON N3T 5N9, Canada
Phone: (519) 759-6000
State: Ontario
County: Brantford
City: Brantford
Zip Code: N3T 5N9


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 5:30 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed


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Reviews
My 2013 Chrysler 300 has almost been in there more than it has been on the road. Each time I brought it in it had a different issue coming out. I picked it up once after having electrical issues repaired and the power window didn't work before I even drove it off the lot. I was billed yet AGAIN for the power window. It got to the point where I requested the same technician NOT to work on it ever again. That same technician stated I "moved fuses around" to cause my wipers to constantly stay on. Or turn on when I put my signal on. I am not a mechanic by any means but I do know my way around a car. Then my alternator shut down and there is a recall. Again, billed even though the recall is in place. Because the original parts are on back order. Not sure why that is my problem. I have spoken to management but... I have even went so far and called Chrysler Canada. The service advisors themselves have been great but it's too bad they have no authority to rectify the situation. To be continued...
7 years ago (26-02-2018)
My salesperson Sarah was fantastic, after speaking with her she knew exactly what I was looking for and put me in the best vehicle for me. Karen was the best at getting me the best possible financing. I couldn't have asked for a better team in helping me purchase a new vehicle. I simple love my Dodge Journey.
7 years ago (16-03-2018)
We purchased a 2012 Compass from Brantford Jeeps Used Car inventory in November 2017. Unfortunately three months later after 6 hours of diagnosis the Service Department determined the ABS module needed to be replaced 3 days after the three month warranty expired. The Used Car Sales Manager was brilliant honouring my full Used Car warranty as well as providing me a brand new vehicle to drive for the ten days while my Jeep awaited parts and repair. When she was repaired they had my Jeep delivered to my home in Stoney Creek! I must admit I was happy to see her, she was missed!!! From the Used Car Sales Staff and Service Staff to the kind gentleman who prepared the Compass before initial pick up and checked in on me while I awaited the day for her diagnosis three months later, I thank you for your kindness, making what could have been a nightmare as pleasant as could be! Thank You, L B
8 years ago (02-02-2018)
Called Chrysler because I really wanted a new Jeep, and a friend said it would be better to contact a real dealership instead of a used one. I got to speak to Karen, and explained what I was looking for and the price range I had. She met my needs with a better interest rate than a used dealer was going to offer me!! By Saturday I was at the Dealership meeting Tammy and Karen in the flesh. These lovely ladies made my day! I got to test drive a 2016 Jeep Compass, and go over all the details of purchasing the Jeep. They made me feel so great about my choice, I had absolutely no anxiety when I left. Tammy was super easy to contact and made it very clear if I have any questions to not hesitate calling. I can not express enough how wonderful Karen and Tammy were to me. I would absolutely refer them to anyone I know looking for a new vehicle. I picked up my Jeep last Wednesday, and I am in love with my new Jeep!!!
8 years ago (25-09-2017)
We started out with broken hearts, as our 2013 Journey was in a bad accident! Than we were referred to Ryan M, he made our experience of getting a 2017 journey amazing! He was helpful and patient while we had to deal with the insurance. I would highly recommend Ryan, and will definitely be back for round two in a few years 😊 #dodgeforever
8 years ago (15-01-2018)
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