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Bradford RONA

  1. Bradford West Gwillimbury
  2. Bradford West Gwi̇lli̇mbury Home İmprovement Store

Reviews, get directions and information for Bradford RONA

Bradford RONA
Address: 90 Dissette St, Bradford, ON L3Z 2A7, Canada
Phone: (905) 775-3362
State: Ontario
County: Simcoe County
City: Bradford West Gwillimbury
Zip Code: L3Z 2A7


Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: 8:00 AM – 2:00 PM
Sunday: Closed

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Reviews
The thing about branded trucks is that I can leave a review!! The driver in your truck loves riding @$$ on congested roads. Hwy 400 South 3 05pm
I rarely give such low rating and I give credit where credit is due. This store is independently owned and operated and thus I would consider it a small business despite the name. However, stock is low, diversity of items is poor and the pricing is higher than competitors. The store policy is to not return online order items which is a major inconvenience nowadays. Both customer service and the website said stores are able to return online purchases and can actually see the web order. Whether an item is normally stocked at the store or not, the return should be completed for the customer's sake, especially by an independent store that is striving to compete; customer service is paramount to maintaining customers. I will not likely return to this Rona store in Bradford.nnUPDATE: I returned an online order through Rona web services. Fun fact, the shipping label was addressed to Bradford Rona. So, in the end they facilitated the return without having a choice. Thank you for the major inconvenience Bradford Rona. 1 star remains.
Today an absolutely wonderful gentleman named Adam helped me out. His service was top notch and I will be coming back specifically to see the strapping young lad again. Bravo!
Do not recommend them at all, pricing on the website for Rona 2x4x8 shows $8.99 per item, I checked my bill after and found out they charged $13.45 per piece. Called them to discuss this and there answer is ''that is the best part about being independent'' we can charge whatever we want. You got your wood in 2 hours so be happy! Tried to explain to him that $13.45 for a 2x4x8 was a rip off and they said they can charge whatever they want and they are in business to make money. Be very cautious in dealing with this company. I understand costs have gone up but when all your competitors are $4 - $5 lower than you per piece that is what I call Covid price gouging. Home Depot had my order ready in 2 hours and at a price of $8.79 per piece.nnUpdate: Contacted head office and they are unable to do anything as the stores are independently owned, they did agree this is very odd that the Bradford store removed the price from the website at there location but is showing stock and selling at there own price as in store sale only and at a much higher price then other Rona stores and Rona competitors. They are not able to do anything as it was not an online order but agreed some odd business practices are happening at this location and were shocked to hear the store did not correct the issue. As well, contacted three other Rona locations just to make sure I was not wrong and received pricing from them for $8.99 per piece in line with the website and what head office told me.nnHaving looked into this further and seen the unethical business practices this store is running. I think this raises serious red flags.
Worse experience going out in ‘the new norm’. Greeted badly as soon as we walked in. I was trying to be empathetic being an essential worker having worked since the pandemic was declared, but the employee who was at the counter was beyond rude. Let it go because I do understand the anxiety people are feeling. However went the next day because we have always shopped at this particular lumber yard for 35+ years and the treatment was worse than the day before. All I can say to the very rude stressed employee is why are you going out to work? And I certainly hope you were not treated the way you’re treating Rona customers when you had to go to get groceries and alcohol!!
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Bradford RONA map

Directions to Bradford RONA with public transportation

Bradford GO 250 meters
68
Bradford GO Bus 290 meters
68
Bradford GO 300 meters
Barrie
Holland St. E. @ Colborne St. 330 meters
68
Holland St. E. @ Colborne St. 350 meters
68

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