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Bourget Home Hardware

  1. Bourget
  2. Prescott And Russell United Counties Store

Reviews, get directions and information for Bourget Home Hardware

"At Home Hardware you can find housewares, hand and power tools, plumbing and electrical supplies, paint and painting supplies, sporting goods, plus automotive and farm supplies. Home Hardware stores also feature giftware and seasonal items, including lawn and garden supplies."
Address: 3785 Champlain Rd, Bourget, ON K0A 1E0, Canada
Phone: (613) 487-2780
State: Ontario
County: Prescott and Russell United Counties
City: Bourget
Zip Code: K0A 1E0


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Reviews
Best home hardware I have ever been too. Call in the morning for them to keep something for me last one in stock I arrived and it was on a trolley at front door with my none on it!! Two young lads helped me load it into my car. It was 300lbs. The staff is top notch! Thanks
The new store is beautifully designed everything is easy to find, employees are very helpful and polite
Marc Boucher is the best! He helped me out with windows and made sure that I was ordering the right products
Excellent service and great selection for such a small town
Bought a lawn mower tractor. Good price Good tool. Got wood for new shed better delivery price better service.
TERRIBLE customer service! I had come in to exchange an item I had bought a few minutes before because the nozzle broke when I tried to open it. I was told that I didn't know "how to turn to the left" and could I not follow instructions. I said I had followed the instructions and asked if she would open the new item and even she couldn't after several attempts, so she gave it to a coworker to look at. When he and I got it to work, she very loudly said in front of other customers we were now away from the cash and from across the room that I had deliberately broken it because I didn't know how it worked. It is a shame that when you are the only hardware store in town that you can treat customers like that. Would you speak that way to or about someone who was elderly or had a disability? As a customer I did not make disparaging remarks about the customer service rep when she could not work the item, why is it acceptable for customers to be spoken to and at like that? I would recommend taking the extra commute and head to Rona.
Normally I am very happy with the service at this store however I would like to say obviously they aren't training staff these days to not judge people by how they look. My husband suffered a terrible work injury years ago and has trouble to lift anything too heavy. So when he comes to get a new bottle of water 5 gallon from your store and asks for a flat bed cart or help bringing it to the car he shouldn't be judged or questioned about it by your employees and then customers because your staff questioned him in the first place. Are you not training your employees now a days that not all injuries and disabilities are not visible. I am so disappointed and disgusted by the attitude my husband got from your young lady cashier. I love supporting local businesses but maybe we won't come to you anymore if that is how he is going to be treated. I am fully aware he could of explained himself but why should he, it isn't his job to have to explain why he asked for help or a flat bed cart. It is your job as a company to train your employees properly and you obviously have not done so. Also being told there are carts right there, hello my husband is fully aware that you have carts but lifting a 5 gallon water bottle in and out isn't easy for anyone let alone someone who has a back injury.
Nice store. I was very pleased with the results of painting my garage with Beauti Tone paint. The paint as nice coverage and pleasant to work with. I try to encourage the local stores as much as I can. Especially when they offer good products and services like this one
Super well organized and great helpful staff! Highly recommend!
Great service and a clean and organized store
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