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Reviews, get directions and information for Boston Pizza

Boston Pizza
"****Restaurant hours may differ from what is listed. Please call for the most up to date hours and for reservations.**** Boston Pizza is Canada's No. 1 casual dining brand serving delicious menu items such as gourmet pizzas and pastas, juicy burgers and our famous BP wings available for delivery or take out. Boston Pizza restaurants feature a sports bar as well as take-out and delivery options, making it a casual dining experience perfect for family, team and group outings of all ages. We have a wide range of options for your dining needs, choose from vegetarian, gluten-free, and kid's options. With over 380 locations, there's a Boston Pizza near you. Gather 'round at Boston Pizza."
Address: 5846 Alberta 2 Alternate , Lacombe T4L 2G5, AB, CA
Phone: (403) 782-9988
State: AB
City: Lacombe
Zip Code: T4L 2G5


Opening Hours

Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-00:00
Saturday: 11:00-00:00
Sunday: 11:00-23:00


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Reviews
Please don't cook Parmesan chicken in the microwave. We can tell. It has hard unchewable spots and the rest dried out. I would have mentioned it, but not too long ago I mentioned my mashed potatoes tasted like mold to a supervisor, I was told it was a fresh batch and it couldn't be true. Customer service doesn't seem to be a big deal here. Decided to give them another chance tonight.... the good news was our server, a young man, was amazing.....
Amazing customer service almost every time ! Food is usually always great ! I think corporate needs to pay more attention to upgrades though, for instance, the bathrooms are always clean, but they need to be upgraded badly. The manager is amazing though and staff is always so friendly!Food: 4/5
The restaurant was super busy today! Food was great, still came quick. Our waitress was amazing. We had her about a month ago too, she was clearly new and still learning everything. Tonight she was absolutely killing it. We had a large family table and she did so well taking care of us. Best experience I've had at a boston pizza. I believe her name is Emmy.
This location seems to prioritize locals. If it's busy and they don't know you and you don't have much time, suggest looking elsewhere. They greeted people they obviously knew and served them with drinks and food long before our table. Even groups who arrived 10-25 minutes after us got served their food before us? A similar thing happened the first time I ate here when it wasn't very busy at all.
Food was as good as Boston pizza gets, but everyone there was super friendly and very welcoming. Stopped here on our way home from Edmonton with the kids, good quick spot. The south African lady that works there was amazingly delightful.Food: 5/5
Our waitress was really great. The tall guy Nolan and the lady taking tables and possibly managing, absolutely brutal. Can tell a lot about an establishment when you can hear and see the two making fun of a family leaving the restaurant. Trash class from this place.Food: 1/5
I've visited numerous BP locations across BC and Alberta, and without a doubt, this is the best-operated BP around. Every server and front desk hostess was incredibly pleasant and accommodating. The food also stood out as the most impeccably cooked and flavorful compared to all the other locations I've been to. I opted for the steak sandwich, and it was truly outstanding. Our group consisted of seven individuals, and I'm pleased to note that our drinks were consistently topped up, and the food arrived promptly. I wholeheartedly recommend this restaurant to anyone seeking an exceptional dining experience. Kid-friendliness: Very kid friendly, they have crayons and books for the kids to use and high chairs
Ordered online and had the food delivered. Both the wings and the Nachos were overcooked. I called to complain and the Lady that answered was very rude and unwilling to accept the food wasnt up to par. Reluctently she sent a new order. When it arrived the Wings were okay, but the Nachos were once again burnt. Sent it back for a second time and thankfully they finally got it right. Needless to say I am starving and finally eating my food.
To be honest, I can't say the nachos were worse than any other place. Top layer not bad,but nothing under that. Although the cheese was skimpy. For almost $18 for a small, put some cheese, please.Food: 2/5
The staff was super awesome. Friendly and just awesome all around! Servers, host and the manager Nolan was great !!Food: 5/5
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