BMO Harris Bank

I called customer service to order more checks due to having misplaced my check book... I recently moved and knew the book was somewhere in a box, however I needed to write a check for some bills asap and thought it may be better to order a new book as I didn't have time to unload all the boxes. At this the representative froze my account. I wrote a letter requesting to unfreeze my account, had it notarized and mailed it in as I was instructed. It has now been 10 days. I still do not have access to my account, my bills are overdue, I've spent countless hours on the phone and on hold hoping to get some indication as to when I will have access to my money. No one is willing to help me. Worst experience ever. I will be closing my account if and when I ever get access to my money.
8 years ago (09-10-2017)

Good people. Need to have appointment.
8 years ago (07-12-2017)

Friendly local branch, drive thru. Very helpful staff.
8 years ago (11-08-2017)

I used to be able to access my BMO accounts easily, but now the process is all screwed up! Thank you BMO, you must have brought in people from the U S government to help screw things up.
12 years ago (16-11-2013)