Black Hawk County Auditor

Easy in, great service

Bought a property that was on the open market in April of 2020 for 14K . Just received my new assessment for 2021. Magically property is now worth 61,000 according to the Blackhawk County assessors office. This house is stripped on the inside not even a working bathroom let alone a kitchen or conforming bedroom. I was told told file a petition because she has a formula she goes by. So I call on a property appraiser to give me an educated opinion of the current value which he only came up with the value of 23,000 which is pretty close to the evaluation of the progress to revive this property . Can't even begin to say how disappointed I am with this lady's uneducated opinion. Only a difference of 38,000 and I should have to pay 450 dollars for an appraisal to defend this . I think maybe they should evaluate people's property a little bit better

I had a very positive experience as the lady, Kay, was very helpful and knowledgable.

The public we site access to data is 30 years old, slow and not sufficient for research purposes to determine if our assessed values are ok.

Called and spoke with Monica in the motor vehicles office. She was very helpful, and said she could even get my documents mailed out the same day.

Great service. Answered all my questions.

I had the most unprofessional, substandard experience here in trying to transfer plates here in Iowa. As a new, professional, temporary resident of the state, I was appalled at the employees' nonchalant behavior and unwillingness to help me in my typical situation. One lady who was helping me, Kay, was so focused on arguing with me about titles that all of her passive aggressive questions could've been answered if she had just read the paperwork I gave to her. But no, she was on a mission to argue with me for some reason unbeknownst to me. The other employees, before my encounter with her, immediately said they couldn't help me before knowing the exact service that I needed. How the state hires these kinds of people to serve the community is crazy to me. But back to Kay... once I had to repeat three times that she had to read the paper that I gave to her, she instead had some supervisor read it and then came back with a 180 degree turn around attitude. Suddenly acting "nice" and thanking me for my patience when just 3 minutes prior she was interrupting, continuously saying no, and trying to snatch papers out of my hands. How absurd is this??? It must have dawned on her that I did indeed have the right paper work and she had just learned a new skill... Does Iowa really hire people like this? Never in my 10 years of conducting business in professional settings have I come across such infantile, unprofessional, and childish behavior. If these people are representative of the Cedar Valley, I want nothing to do with it. Giving my review to warn others of this sick behavior and hopefully they can be retrained to behave more civilized towards customers. Looking forward to relocating.

Always helpful