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BIGGBY COFFEE

  1. Mason
  2. Mason Coffee & Tea
  3. Mason Cafes

Reviews, get directions and information for BIGGBY COFFEE

BIGGBY COFFEE
Address: 661 N Cedar St , Mason 48854, MI, US
Phone: +1 517-676-2280
State: MI
City: Mason
Zip Code: 48854


Opening Hours

Monday: 06:00-21:00
Tuesday: 06:00-21:00
Wednesday: 06:00-21:00
Thursday: 06:00-21:00
Friday: 06:00-21:00
Saturday: 06:00-21:00
Sunday: 07:00-21:00

Update Info

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Reviews
Staff were nice, got a mocha Carmel light on the flavoring, couldn’t even taste the coffee. My sons was the same way. Very disappointing for the cost
Coffee is so watered down it’s nasty, definitely not the same at any other location. Extremely disappointed that is cost me 7$ for something I’m not even gonna drink even after it was remade
Ordered a frozen drink and a bragel on asiago, got a hot drink instead no biggie it happens I'm not gonna make them redo it. Opened the bragel to see an everything bagel instead. 11:30 in the morning with not one car in the drive thru when I pulled up and both items get messed up.
On a road trip and wishing for some great coffee, we stop at this location. Being a Biggby Coffee franchise, our expection was a delusion, the coffee was not fresh. It came cold and tasted poorly, surely this location could do better. Even the service was not friendly or professional, we would have gone back however, not worth it. God Bless
Pretty delish and amazing drinks! My only word if advice would be to own up to mistakes! I ordered a drink today called the Avalanchchocoalte, white chocolate, and mint that was made wrong. Some berry flavor was added and my fiance HATES ALL BERRY FLAVORSI know hes so weird. When I went back and asked if it was possible that they messed it up they swore they didnt. Being a barista in the past for 3+ years I know when a drink is made wrong. They remade it, didnt make conversation and handed it out. When I was about to leave I tasted it and it tasted COMOLETELY different. Mint is a strong flavor and I could finally taste it! They asked as I left if it was better and I told them yes. I understand that its awkward owning up to mistakes but I would of given 100% 5 stars if they would of been honest about it.
The overall appearance of the shop was beautiful! Everything was clean and it looked inviting. The reason my rating is so low is because my experience was very subpar. What attracts people to biggby is the hospitality of the workers and the warm and friendly environment they create. I was not greeted by either of the two workers there. The environment also felt just a touch hostile. Once they did come over, I asked for a 16 oz latte with extra whip. There is a modifier within the POS system marked as "big cup" which I did politely ask for. I was still charged for a 20 oz cup with no extra whip. Once I did get my latte it was steamed wayyy beyond serving temperature. When I took a sip it burned my mouth so much that my mouth went numb, I could barely even hold my cup : When it did cool down enough for me to even take a sip I noticed that there was way too much flavor. This would be fine if I had ordered extra flavor but I did not. I also ordered a creme freeze that also had way too much flavor and ice chunks that weren't completely blended. I've worked within the biggby franchise for some years now and the culture of biggby is really important to me! This location has so much potential, I hope my next visit is better.
Usually Biggby is my favorite place to get coffee. Stopped in here with my wife and her coffee came out room temperature. Went in to get it fixed and they didn't have any coffee brewed to give us and we had to wait for them to brew a fresh pot. Just a weird experience from a company that's usually awesome.
The last few times I've ordered an iced CocoMarvel I've gotten something completely different and then when they remake it for me it's always garbage. This time I got like three pieces of ice but plenty of coffee grounds in it I used to love coming to this location but I can make better coffee at home at this point.
This place was super busy when we came at 830am on a Friday, but they handled everyone's orders quickly and correctly so the wait wasn't that bad. Staff was nice and efficient. The inside is pretty cool and there's plenty of room to sit and enjoy your coffee with a pretty chill atmosphere.
Waited in the drive thru line for 20 min, with only two cars ahead of me when I ordered. Finally had to give up and left the line, didn’t even get my coffee.
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