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Big Boy Restaurant

  1. Fruitport Twp
  2. Fruitport Twp American (New)
  3. Fruitport Twp Breakfast & Brunch
  4. Fruitport Twp Burgers

Reviews, get directions and information for Big Boy Restaurant

Big Boy Restaurant
Address: 1720 E Sternberg Rd , Fruitport Twp 49444, MI, US
Phone: +1 231-244-3039
State: MI
City: Fruitport Twp
Zip Code: 49444


Opening Hours

Monday: 08:00-20:00
Tuesday: 08:00-20:00
Wednesday: 08:00-20:00
Thursday: 08:00-20:00
Friday: 08:00-20:00
Saturday: 08:00-20:00
Sunday: 08:00-20:00

Update Info

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Reviews
This was our first time. The restaurant is very clean and I loved the layout of the menu. My granddaughter got a strawberry shake and found it to be delicious. I sampled it and agree. My granddaughter got the Frontier Burger with a rye bun. She is not normally adventurous but found she really enjoyed it. The meat was flavorful, juice and tasted fresh. The condiments, like lettuce was crispy and she enjoyed the big boy sauce. She also enjoyed her French fries. I had a Slim Jim with onion rings. The onion rings were tender and crispy without any greasy oil. The zesty dipping sauce was excellent. The Slim Jim was fresh, crispy bread. The ham and condiments were fresh. I really enjoyed it. Service was very good with smiling, friendly staff. We will definitely go back. Kid-friendliness: Kids menu available Parking: Plenty of places to park
Give yourself a good 2 hour window to eat here. The food is good, but the service is SO SLOW. I have been here about 5 times in the last year, and every time, we have to wait at least 45 minutes from ordering to actually getting our food. We're a family of 4 and we usually get here between 9am - 11am on Sundays. The servers are good, not over-the-top nice or anything, but they do their job. My biggest issue is just how long it takes to get your food and the lack of happiness I guess. As far as the atmosphere, no one really smiles, but you can see they are just doing their job. The TV's are cool. Portions are average.
I don't like giving bad reviews but when one is due, it has to be done. I like to visit a place a few times before I give it a review. Simply because I understand there are bad days and good days. Upon my first visit, there is only one other table that had people at it. So I was thinking, sweet, our service is going to be fantastic! Boy I was wrong! We ordered breakfast food for dinner, and even though the main food was just OK, the sausage links tasted like they sat there for the entire day and had been microwaved. Luckily the rest of my meal was mediocre enough to tolerate the bad sausage. Upon our second visit, I decided to order some actual dinner food. This time the service was still slow, with people at 3 other tables, and my food was barely warm and again very mediocre tasting. On our third visit and will be our last there were 5 tables with people at them. The service was even worse this time. One person took our drink order and they never brought them out. Another person noticed we had been sitting there for 15 minutes and took our drink order again and brought them out. We ordered our food and it took about 35 minutes to receive it. Again, coming out barely warm. Wile we waited we heard 2 of the tables ask for the manager, and then complained about their food. I ordered onion rings with my meal, the fact that my onion rings were even put on a plate by whomever cooked them, was completely unacceptable! Then to pass them to the waitress and the waitress actually bring them to me is even more unacceptable. They were so burnt I couldn't even eat them. And at $4 for onion rings you would think someone there would get it straight. I'm not one to complain about my food to someone but this time it needed to be done. When we went to pay the manager rang us up and asked how everything was, I told her the onion rings were unbearable. She made all kinds of excuses and then took the price of the onion rings off from our bill. Just a tip. Apologize, fix, and thank your customers. They do not need to know all the reason why you could have possibly served terrible food to someone. The simple fact those onion rings even made it on a plate by the first person is what is disturbing. I only gave 2 stars because the onion rings were removed from our bill. Sadly I feel this place will close down shortly just like the last 10 businesses that have been in there.
Seated right away. The waitress was funny. Our order came quickly. My Slim Jim was served in the shape of a heart, which I found endearing because I love me some slim jims! We also shared an order of onion rings that were served first and were popping hot. It was a great experience, the food was hot and delicious. The wait staff made it fun. We will be back.
I love this new atmosphere of Big Boy. The look and decor are great!!!! Our waitress, Ronda, was friendly and kept our drinks filled.Food: 4/5
I haven't been into a Big Boy since the one on Apple closed. This place looks really great on the inside it's very modern and clean and some really great wall art. The food was good as always we got pancake breakfast and potato pancakes and everything came out right and delicious, and enough food for breakfast the next morning. I wasn't crazy expensive like some of the local places can and it's locally owned so that's good. That staff were nice and very attentive. Will be going back.
First time ever trying Big boy. Took my daughter son in law and 7 year old out for dinner. Was very slow in the restaurant, only us and another table. Waitress was above par with service and friendlies. Very clean location and even when we we're leaving they gave my youngest a goodie bag left over from the Santa event. Definitely will be going back. Food came out fresh and just as we ordered and very good pricing. Very pleased with our experience Kid-friendliness: Server we had was very accommodating to my son getting him crayons and changing out his drink option. Also gave him a goodie bag left from the Santa event.
We had lunch at Big Boy yesterday 11/15/22. Our sandwiches were superb. Our server Rhonda was the nicest, most efficient server that we’ve had here in awhile. She was wonderful and so engaging with our son. We will definitely be returning to this location.
Excellent service but understaffed. The waitresses work really hard! One waitresses was the hostess, waitress, checkout counter, and bussed her own tables with about 10 tables one day. I felt bad for her and gave her a big tip. Food is always really good and consistent. Cooks are very fast too.
I have gone to Big Boys for as long as I can remember. It has gone downhill for years. On Saturday Jan 14 2023 I stopped by this one on the way to my son's bowling game. I DO NOT regret it. The cook had to of gone to culinary school because her food was delicious and the plate presentation was picture perfect. I wish this Big Boys was not a 45 min drive or I would go all the time when she is cooking.
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