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Best Western Scenic Hill Resort

  1. Beulah
  2. Benzie County Lodging

Reviews, get directions and information for Best Western Scenic Hill Resort

Best Western Scenic Hill Resort

Story

Located in Beulah,MI, the Best Western Scenic Hill Resort is sure to provide a peaceful and comforting home away from home for any traveler. Each Best Western hotel provides free internet access, giving guests the opportunity to check emails and surf the web, all from the comforts of their room or the business center. With cleanliness and value being our top priority, we ensure a restful and productive stay. On top of that, our superior customer service will ensure that we meet all your needs and go beyond your expectations.

Address: 1400 US-31, Beulah, MI 49617, USA
Phone: (231) 882-7754
moc.troserllihcinecs@mg
State: Michigan
County: Benzie County
City: Beulah
Zip Code: 49617


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews
Nice hotel and good price. Clean and comfortable room. Breakfast was good but the usual fare - nice added touches though like shredded cheese for the eggs and whipped cream for the waffles. I would definitely stay again if in the area.
7 years ago (06-05-2018)
Worse experience with BW I ever had. Do not stay in room 119. Constant ticking in the room which hindered sleep as well as being near the door that constantly slammed shut from people coming and going. Woke up at 8am for breakfast (starts at 7am), almost ALL the food was gone. One family mentioned portions were near non existent and the gal at the counter simple shugged and stated they were all out with no plans on replenishing food. 5 minutes into my eating my oatmeal, water started pouring from the ceiling from a sprinkler system, then into the fire alarm causing the alarm to sound. Obviously, the alarm sounded from shorting out the fire alarm system. My party was rudely told we could NOT be in the lounge and that we must leave the area immediately. Totally fed up, we grabbed our goods and checked out. As I handed over my keys I got a "your all set". No apologies for the non existent breakfast, no apologies for the inconvenience, and to top it all off, not even offered a receipt. Which also means, no confirmation number to add to my Best Western rewards. NEVER EVER had an issue with Best Western until yesterday. The customer relations here really needs improvement with additional retraining on how to handle an "emergency" situation. This place IS pet friendly and the ONLY reason I'd ever stay here again!!!
7 years ago (30-04-2018)
I would not recommend this hotel at all. Overpriced for room and lousy internet service. Staff is scarce and don't care. Child injured in pool never offered to compensate only given a lame reason as to what caused injury. Told it was the second time it happened so they knew it could happen but chose to not to have a sign posted warning of its possibility. Didn't even have proper bandages to take care of it. I had to go get some next morning. My child is still in pain two days later. Phone in room didnt work and never offered to replace it.
7 years ago (12-03-2018)
Decent hotel. Rooms were clean. Staff was friendly and helpful. Breakfast was good. The only complaint we had was the hot tub jets were not working. The staff said they were aware but couldn't fix it. They also did not have extra blankets for the roll away. No biggie, just a little odd. But overall, if I was in the area again, I would stay here.
7 years ago (09-10-2017)
The staff was very friendly. However we were told we would have a few things that we did not receive. The conference room did not have working heat and had to use a smaller room. It all worked out and the staff was helpful but they knew when they booked the room that the heat did not work. Also cold showers.
7 years ago (06-02-2018)
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