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Best Buy

  1. Burlington

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Best Buy
Address: 1200 Brant St., Unit 1, Burlington, ON L7P 5C6, Canada
Phone: (905) 332-4758
State: Ontario
County: Halton Regional Municipality
City: Burlington
Zip Code: L7P 5C6


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews
Very disappointing customer experience. Just don't buy there. I gave it a shot as I didn't want to feed the beast Amazon and support local jobs but instantly regretted it. I had a really had costumer experience. I bought a chromebook with a 12month warranty that had a hardware failure just a few weeks after using it. Best buy did nothing to help but offered a discount if I buy another Chromebook . They refused to take any responsibility because apparently I didn't buy an extended warranty. What is the point of the 12 month warranty that came with it? I didnt need an extension, this thing broke after just 6 weeks. It is outrageous for a Chromebook that is just 6 weeks old to expect me to accept the loss and buy another one with a in-store discount. I am still shocked and I am definetely not buying at best buy again. Amazon handles such issues wayy more professionally and it seems in contrast to best buy they at least try to provide some good customer experience. I'm done with best buy and I can't recommend anyone i buy there.
Dear Best Buy Team,nnI wanted to take a moment to say a sincere thank you to Adrianna today, 29.12.25 at your Brant Street location for her exceptional customer service.nI am here from the UK and was running late, managed to get a tad lost trying to find the nearby Mall. Adrianna not only kindly gave me directions, but also took time to answer all my questions while I was trying to decide on a suitable gift for my teenage nephew, whom I hadn’t seen since pre covid.nThanks to her patience and support, I ended up purchasing a Best Buy gift card for my godson. To top it off, Adrianna went above and beyond by providing me with a spare xmas card,and pen to write, which saved me considerable time.nHer attention to detail made a real difference to my visit, and I’m truly grateful.nPlease pass along my thanks to Adrianna, and wish everyone at Best Buy a Happy New Year!nnWarm regards,nnAndrew, London, UKnUnited Kingdom
Nissi was incredible in helping me upgrade my phone and transfer contents from my old phone. She was so knowledgeable, and it was obvious that her entire team worked together on all their clients. So impressed.
Excellent service from Hassan!nHassan helped us throughout the entire iPhone exchange process and made everything smooth and stress-free. He patiently answered all of our questions, explained every step clearly, and showed great knowledge of Best Buy’s policies and products. His professionalism, kindness, and willingness to help truly stood out. We really appreciated his patience and support, and he made what could have been a complicated exchange a very positive experience. Highly recommend working with Hassan!
Came in for a new phone for my girl and WILL went above and beyond for us both. He ended up finding me a better option for my services that I wasn't expecting given I wasn't there for myself. Great sales man. Very personable with great energy and full of knowledge. Give this man a raise! Thanks Will. Merry Christmas
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