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Best Buy

  1. Calgary

Reviews, get directions and information for Best Buy

Best Buy
Address: 5111 Northland Dr NW Unit 350, Calgary, AB T2L 2J8, Canada
Phone: (403) 247-7175
State: Alberta
County: Division No. 6
City: Calgary
Zip Code: T2L 2J8


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:30 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews
Dear Best Buy Customer Care,nnOn August 31st, between 3:30 and 4:00 PM, my spouse and I visited one of your Best Buy locations. During our visit, I asked a staff member a question. Unfortunately, the person I spoke with, who later identified himself as the store manager named Sanjeev, responded to us in a highly disrespectful and unprofessional manner.nnHe answered my question with complete disregard, while chewing gum, and in a very rude tone. When I asked to speak with a manager, he sarcastically replied, “I am the manager.” Later, both my spouse and I witnessed him speaking with another staff member in a mocking way directed at us, which made the situation even more offensive. When I told him that I would be filing a complaint, he dismissively laughed and said, “Go ahead.”nnIt was extremely shocking for both me and my spouse to experience such behavior from a store manager at Best Buy. We have been loyal customers of this store and have purchased many items here — including, on that same day, a robotic vacuum and a furniture cleaner. We expected professionalism, courtesy, and respect, not rudeness and mockery.nnThis kind of behavior is completely unacceptable and far below the standards that customers should experience at Best Buy. I respectfully request that this complaint be taken seriously and that appropriate action be taken regarding this manager’s conduct.nnThank you for your attention.
Had a great experience buying my new iPhone Air thanks to Het, our Advisor. One of the most charismatic advisors I've ever met, had a good time. Stayed with us past the time he got off and was super accommodating to our needs when switching from Rogers. Thanks much!
We recently had an excellent shopping experience at Best Buy Northland Mall in Calgary, and especially commend Amine for his exceptional assistance in helping us select the perfect router for our computer needs. His knowledge and willingness to answer all of our questions were outstanding. Amine took the time to understand our specific requirements and provided clear explanations on the various options available. His professionalism and customer-focused approach made the entire shopping experience positive.nnBeyond routers, Best Buy offers a vast array of services and products that cater to a wide range of technology needs. Whether you're looking for the latest laptops, smartphones, home entertainment systems, or even small kitchen appliances, Best Buy has it all. The store also provides a Geek Squad service, which is incredibly helpful for installations, repairs, and technical support.nnThe in-store experience is further enhanced by the well-organized layout and the availability of knowledgeable staff like Karun, the Assistant Store Leader and Terry the Appliance Specialist, who genuinely care about helping customers make informed decisions.nnWe left the store grateful for the top-notch service we received. We highly recommend visiting Best Buy Northland Mall for all your tech needs, and don’t hesitate to seek out Amine, Karun and / or Terry for assistance. They truly go above and beyond to ensure customer satisfaction.nnAnnie W.nMaster ReviewernLocal Guide / Google Maps
The staff in the cellphone place get a 10/10 from me. Specifically - Sanjeev, Roy, Alok and young guy in glasses and bangs, one gentleman from geek squad and a lady staff who walked by to help provide “how to reset iPhone”.nnI went to get a new iPhone with BestBuy Sep 23. I had to come in several times/days Sep 24-25 due to issues with my iCloud password/reset, transferring of WhatsApp chats and data that failed.nnTo make a long story short they reassured me that I had time and they would give me time and allowed me to take whatever time is needed to get the information I wanted transferred and deleted.nnWhen someone else was off shift or new person on shift they always new what I was therefore when I came in each time to sort this out without having me to explain everything again and I ended up leaving both phones there to complete a transfer since it was staking so long and kept it safeguarded.nnObviously this situation wasn’t fun for me and I was anxious to leave my phone and data with strangers. But this situation really turned out to learn how great the team was and in working and communicating together and in so glad everyone was understanding!nnSometimes the worst part of these situations is having to explain things over and over so each staff member understands or having one person understanding and another not. It honestly felt like the team of staff always knew what was going on and I didn’t have to explain and everyone was so understanding and patient.
My experience at this store was so phenomenal that I am strongly going to recommend it I wish I could give more stars than 5 to this store location particular the staff that worked on the cell department and the management. You guys are extremely awesome. You turned a rough day from being all hell to like a Godsent when you manage to help me in my dyer need of help. Thank you Northland Dr. Best Buy you'll always have my thumbs up of approval.
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