facebooktwitterpinterest
mobil menu

Best Buy

  1. Montréal

Reviews, get directions and information for Best Buy

Best Buy
Address: 8871 Boulevard de l'Acadie, Montréal, QC H4N 3K1, Canada
Phone: (514) 905-4269
State: Québec
County: Communauté-Urbaine-de-Montréal
City: Montréal
Zip Code: H4N 3K1


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: 10:00 AM – 5:00 PM

Update Info

related searches: best buy québec city, qc, best buy montreal, best buy canada, best buy coquitlam, best buy place laurier, best buy electronics, best buy peterborough, best buy boxing day hours
Reviews
Good sales experience. Bad customer experience. They locked us out of the parking and made us walk out a one way ramp made for cars. A car almost hit us. Reporting this to the city.nnUpdate: I have made the report to the city. The employee closing the door on Tuesday night should be fired for putting clients at risk.
Unfortunately, my experience at this Best Buy location was disappointing on multiple fronts. I spent over $400 in the store, and yet every basic request—from a simple shopping bag to questions about return policies—was met with cold, transactional responses.nnCustomer service? Practically non-existent. The staff made no effort to assist beyond repeating company policies. When I asked about a bag for my purchase, the response was simply, “You have to pay.” Not a thank you, not even a polite explanation. I get that plastic bags are no longer free, but the delivery matters. I just dropped a few hundred dollars—you’d think some level of service would come with it.nnWarranty? Only 30 days. Want more protection? That’ll be another $80. They push it like it’s standard, but it feels more like upselling than customer care.nnHeadphones return policy is ridiculous. I purchased the Beats Studio Pro and wasn’t allowed to try them in-store to check fit or sound quality. If they don’t fit right or sound good, too bad—returns are only accepted if the product is defective. That means you’re expected to gamble $400+ on something you can’t test or return unless it’s broken. This is 2025, not 1995. No try, no refund? Makes no sense.nnAnd lastly, the general attitude of the staff—especially at the cashier—was completely indifferent. No greeting, no smile, no thank you. Just a dead stare and robotic responses. It genuinely felt like my presence there was an inconvenience.nnOverall, this store operates with the bare minimum of effort and a maximum of indifference. You’re better off shopping online or at another retailer that actually values customers.
I would like to express my concerns regarding the customer service experience at THIS BESTBUY location I recently visited. It appears that there may be significant issues affecting the level of service provided, which could have a negative impact on the overall reputation of the brand.nnDuring my visit, I encountered difficulties that prevented me from making a purchase. Additionally, attempts to address these issues through customer feedback channels resulted in automated responses directing me to an online platform, which did not resolve my concerns.nnI believe it may be beneficial for corporate leadership to reevaluate the management practices at this location. Consideration for additional training or potential changes in management personnel could greatly enhance the customer experience and restore confidence in the brand.nnThank you for your attention to this matter and I hope that everyone in Montreal, Quebec, stop wasting their money and time on this worthless store.
Terrible customer service : 13 Aug 2025,1845 hrs. Went to buy a printer and there is absolutely no one to see the customer or help. Bunch of staff are laughing and playing & when asked for support they just said its not their job and find someone else. Reached out to customer service desk and they said , find some staff! At last after asking many staff , we found one to help. This store offers the worst customer service and its always preferred to avoid. You wont get any suggestions or product help! Please avoid!
Best Buy is a retail powerhouse known for its extensive selection of electronics, appliances, and entertainment products. With a vast array of brands and options, it's a go-to destination for tech enthusiasts, gadget lovers, and anyone in need of home appliances or entertainment systems.nnOne of the standout features of Best Buy is its knowledgeable staff, who are often well-versed in the latest tech trends and can provide expert advice to customers. Whether you're shopping for a new laptop, TV, or home theater system, the staff at Best Buy are there to help you find the perfect product to suit your needs and budget.nnIn addition to its impressive product selection and helpful staff, Best Buy offers competitive pricing and frequent promotions, making it an attractive option for savvy shoppers looking to get the most value for their money. The store's price-match guarantee ensures that customers can shop with confidence, knowing they're getting the best possible deal.nnWhile Best Buy's brick-and-mortar stores provide a hands-on shopping experience, the retailer also offers the convenience of online shopping, with easy ordering and fast shipping options available. Overall, Best Buy continues to be a top destination for electronics and appliances, offering quality products, expert advice, and unbeatable value.
Comment on this business

Best Buy map

to add Best Buy map to your website;



Copyright 2025 | All rights reserved.

You can use our top contact for adding and editing your business's information.
0.0024 Loaded in seconds