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Best Buy

  1. Edmonton

Reviews, get directions and information for Best Buy

Best Buy
Address: 17539 Stony Plain Rd, Edmonton, AB T5S 2S1, Canada
Phone: (780) 443-6700
State: Alberta
County: Division No. 11
City: Edmonton
Zip Code: T5S 2S1


Opening Hours

Monday: 10:00 AM – 9:00 PM
Tuesday: 10:00 AM – 9:00 PM
Wednesday: 10:00 AM – 9:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 9:00 PM
Sunday: 11:00 AM – 6:00 PM

Update Info

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Reviews
Albert, Ratheesh, and Kayla,nnGood things come in three!nnThe service and experience I have received from you time and again has been spectacular. I solely visit the store and the Squad at your West-end location. You're all professional, yet personable, and offer the best service delivery.nnAlbert, I look forward to our appointment in the near future. Your expertise and counsel will be greatly received. I reckon I'll learn much form our dynamic dialogue.nThank you.nPD
I’d like to leave a very positive review for Manpreet. She’s super friendly, attentive, and actually knows their stuff. She listened to what I needed, didn’t push anything unnecessary, and helped me find exactly the right product. Everything was explained clearly and honestly, which I really appreciated. Great customer service — definitely coming back!
Chris and Eli were very accommodating and knowledgeable about laptops. I had some issues with my Omen 16 Laptop. Chris was kind and able to exhange the laptop. He knew what he was talking about and made good suggestions.
We would certainly like to express our deepest gratitude to Geek Squad Member Marco in resolving a critical issue with our computer. He and all the techs there have a keen understanding of the technical aspects of a complicated current computer field.nHats off to Best Buy Geek Squad.nRegards,nnPhillip Rohatynski & Ron MarshallnRetired Pastors & Antique Dealers
I usually have no issues with this location however as of late it’s like some of the employees don’t want to do their jobs. I was looking on their app for a set of headphones for my daughter for Christmas. I found a pair of pink Beats Studio pros on sale for $200 and saw they had it in stock. I typically just order it online and pick up a couple hours later but I was planning on using a gift card joker Mastercard so I just went in to purchase instead. I went to the headphones isle and Supreet was there so I showed her the app and asked for that pair. She said she had to go to the back and look. She came back 5 minutes later and said they don’t have them and that they don’t even come in that colour…. As I’m literally looking at them on their website. I asked her to look again because when the Best Buy app shows stock it’s always very accurate. She insisted they don’t have them and that they don’t even come in pink. Which again is ridiculous because I’m looking right at them. After she refused to do anything I went to customer service and spoke with another person, she took the item number and said “yeah we have 5 of them I’ll be right back” she was gone for maybe a minute and came back with the headphones in hand. What’s frustrating is people are coming in getting Christmas gifts for their families only to be told they don’t have the product when in fact they do, and some not all employees won’t even do the bare minimum. I wonder how many sales they lose because customers take them at face value and just leave thinking the product isn’t in stock. After I made my purchase I went to Supreet to show her the headphones so she would know for next time not to just give up especially if it says it’s in stock. She couldn’t care less ‍.
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