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Reviews, get directions and information for Best Buy

Best Buy
Chain retailer with a large array of brand-name electronics, computers, appliances & more.
Address: 5300 Number 3 Rd Unit 700, Richmond, BC V6X 2X9, Canada
Phone: (866) 237-8289
State: British Columbia
County: Metro Vancouver
City: Richmond
Zip Code: V6X 2X9


Opening Hours

Monday: 10:00 AM – 8:00 PM
Tuesday: 10:00 AM – 8:00 PM
Wednesday: 10:00 AM – 8:00 PM
Thursday: 10:00 AM – 8:00 PM
Friday: 10:00 AM – 8:00 PM
Saturday: 10:00 AM – 8:00 PM
Sunday: 10:00 AM – 7:00 PM

Reviews
I purchased a Samsung TV at the Best Buy Richmond store yesterday, and I had a wonderful experience. A special thank you to Andy, the young Asian sales associate who assisted me. He was knowledgeable, attentive, and really took the time to understand my needs. Andy explained why he recommended the specific model I purchased and made sure I understood the value it offered. His professionalism and sharp insights made the entire process smooth and enjoyable. I really appreciate his excellent customer service and expertise. Highly recommend this store and Andy for anyone looking for assistance!
Best Buy has always been a nice and great place for providing you with many options for electronics, TVs, appliances, accessories and anything you want. This place has nice and supportive staff which is always ready to answer your questions. The good thing that it has many things which you could buy on installments. A nice place if you are looking good quality machines and all.
I recently had a frustrating experience on Boxing Day at Best Buy while trying to make a purchase. After standing in a long queue, I encountered several apprentice who didn't seem to be experts in their roles. I initially wanted to lease a phone, but they ended up including a finance option in my contract, which I couldn't cancel easily.nnthey assured me that my contract would change to a lease after two days. Unfortunately, this promise was not fulfilled, and I had to make another trip back to the store to resolve the issue. This added an unnecessary layer of inconvenience to an already frustrating situation. Fortunately, only Farhad's assistance was invaluable during this process, but it's disappointing that the initial assurance wasn't upheld.nnstrongly recommend that Best Buy considers avoiding the use of inexperienced personnel during Boxing Day sales, as this can lead to slow and incorrect processes, as I personally experienced. Efficient and knowledgeable staff members are crucial to ensuring a smooth and satisfactory shopping experience for customers.
I can't speak highly enough of Jake, his professionalism and outstanding customer service. Last night I reached out to him in Best Buy Lansdowne, Jake was attentive, knowledgeable, and patient in addressing all my questions and concerns. He took the time to explain my options in detail, helping me choose the best phone plan for my needs without any pressure. His friendly demeanor and clear communication made the entire experience seamless and stress-free. It's rare to encounter such top-tier service, and I truly appreciate the care Jake put into ensuring I had the best possible experience. Highly recommend!
Dear Best Buy Team,nnI would like to take a moment to express my heartfelt gratitude to Michel at the Richmond branch for her outstanding service during our recent visit.nnAbout a month and a half ago, we purchased three mobile devices and four plans from your store. Today, we returned for further assistance and were fortunate enough to have Michel help us. Her patience, expertise, and thorough explanations made our experience truly remarkable. She took the time to address all of our questions and concerns, providing us with valuable suggestions and support.nnI cannot recall ever receiving such exceptional service before. Michel is undoubtedly an asset to the Best Buy team.nnThank you once again, Michel, for your dedication and professionalism.nnSincerely, Yair B.B
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Directions to Best Buy with public transportation


Westbound Lansdowne Rd @ Cooney Rd 130 meters
405
407
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Lansdowne Station 180 meters
Canada Line
Lansdowne Station @ Bay 2 180 meters
405
407
416
Lansdowne Station @ Bay 1 200 meters
403
410
N10
Westbound Lansdowne Rd @ No. 3 Rd 200 meters
407

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